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Customer Service Officer

WallStone Partners & Company Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-05-30
  • Career Level:Entry Level
  • Location:Wong Tai Sin Area
  • Qualification:School Certificate
  • Salary:HK$14,000 - HK$17,000 /month
  • Employment Type:Full Time, Contract
  • Job Function:Admin & HR  Clerical / Admin Staff  Sales  CS & Business Devpt  Call Centre  C
  • Benefits:Gratuity, Medical insurance, Overtime pay, Five-day work week

Job Description

Customer Services Officer - Inbound Call

Responsibilities:

- General Customer and admin support to the team

- Handle pension inbound calls

- Phone and email communication with agents and members

- Message taking and retrieve voice message

- Prepare certified copy documents
​​

Requirements:

- Higher diploma or equivalent; Degree holder will be highly recommended

- Detail-mined person

- Related working experiences will be advanced

- Able to work independently​

Company Info

WallStone Partners is a Hong Kong based HR Consultancy Firms dedicated in providing a wide range of services and diversified expertise to its clients. Our firm is owned by a team of seasoned business professionals each in their own field of expertise. Together, along with our senior consultants, we've built strong relations with our clients in addition to a proven track record in multiple industries. With strong business acumen, fully conversant with commercial practices we strive to deliver our best service at all times. Attention to detail, coupled with strong work ethics, WallStone is committed in providing the best possible solution dedicated to our client's success.

Service:
  • Placement Services & Executive Search
  • Outsourcing Solutions
  • Payroll Service
  • Visa Application
  • Reference Check Service
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