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Customer Service Executive

Capital Financial Press Ltd

  • Company Industries:Media/Publishing/Printing

Job Information

  • Post Date:2022-05-27
  • Location:Central
  • Employment Type:Full Time
  • Job Function:Sales  CS & Business Devpt  Customer Service - Supervisor / Officer
  • Benefits:Medical insurance, Overtime pay, Performance bonus, Five-day work week

Job Description

  • Review, identify and correct errors of text and format in financial documents to ensure accuracy and completeness 
  • Perform quality checks on final products and monitor the QC process
  • Handle and follow up customer enquiries
  • Project management and coordination
  • Liaise with internal and external parties
  • Other responsibilities and special projects as required to support C.S. Team

  Job Requirements:

  • Holder of Higher Diploma/Diploma in English studies, Communications or related disciplines 
  • Fluency in spoken English, Cantonese and Putonghua
  • Ability to handle multiple tasks/projects simultaneously
  • Strong written and oral communication skills
  • Proficiency in MS Word/Excel and Chinese word processing
  • Ability to work under pressure and within strict timeframes 
  • At least one year of customer service experience
  • Willing to work in shift duty
  • Fresh graduates will be considered as Junior C.S. Executive

Company Info

A well-established financial printing company in Central is looking for experienced candidates to fill the following position:

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