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Customer Service Officer

Bibo Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-05-27
  • Career Level:Entry Level
  • Location:Ngau Tau Kok
  • Qualification:Matriculated
  • Employment Type:Full Time
  • Job Function:Sales  CS & Business Devpt  Call Centre
  • Benefits:Education allowance, Medical insurance, Performance bonus

Job Description

Welfare and Benefits:

  • Discretionary bonus
  • Employee Medical Insurance
  • Family Medical Allowance
  • Training Education Allowance
  • Children Education Allowance
  • New Staff Referral Bonus
  • Birthday leave, Family Care leave, Marriage leave & Funeral Leave
  • Volunteer Leave, Festival Leave & Examination Leave

Responsibilities:

  • Follow up customers’ inquiries and arrangement of outstanding debt settlement
  • Contact customers by phone calls on collecting the payment
  • Complete the daily assigned files by day end
  • Update accounts status into system for record

Requirements:

  • Form Five or above
  • Experience in customer service/ account management is an advantage
  • Good interpersonal, negotiation and problem solving skills
  • Good communication skills and phone manner.
  • Familiar with PC applications
  • Proficiency in English and Mandarin is an advantage.

Shift duties: 9:00 – 18:00 and 12:00 – 21:00

We offer competitive salary packages and employee benefits.

Comprehensive training and long term career development will be provided to high calibers. 

Interested parties please send your portfolio, full resume with current and expected salary to "APPLY NOW" or whatsapp 62060127.

Privacy Statement

Only short-listed candidates will be invited for interview. All applications and personal information collected will be treated in strict confidence and used only for recruitment purpose.

Company Info

Founded in 2000, BIBO focuses on Accounts Receivable Management (ARM) for banks, financial institutions, and services providers across many industries. In strict compliance with relevant laws, and codes of conduct and ethics, we uphold the highest standards of quality and transparency. With our premium services, high management standards and good reputation, we have gained great trust from our long-standing clients.

To further develop our business, we are now seeking suitable candidate for the following post:

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