• Manage the daily running of the call center
• Set, Monitor & Review the performance of staff, identify training needs and organize appropriate training sessions
• Monitor team performance to ensure all call activities comply with Company rules and regulatory requirements and achieve KPI

• 6 years of related experience in Call Center with at least 1 year supervisory experience
• Experienced in Call Center management/ Beauty industry will be an advantage
• Customer-oriented with good communication skills
• Result-oriented with strong commitment towards team KPI achievement
• Immediate available is highly preferred
• Candidate with less experience will be considered as Assistant Manager

Perfect Medical group and its subsidiaries were established in 2005 and listed on the main board of Hong Kong Stock Exchange in 2012 (stock code: 1830). We are now among the top 500 of the main board andoperate over 100 service centers throughout Hong Kong, China, Australia, Singapore and Macau with more than 2000 employees, providing our customers with attentive medical aesthetic treatments and excellent guest service.

As a multinational company, we believe talent is the basis for our success. We will provide a series of on-the-job training, as well as promotion opportunities for every employee to strive for the best in the industry.Perfect Medical is welcoming high caliber candidates to join us. We are committed to bettering and aiding you along your career path.