Customer Service Officer (Premium Hotline) - European Automobile Brand
STA Pacific Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2022-05-28
- Career Level:Middle
- Location:Siu Sai Wan
- Yr(s) of Exp:2 years
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time, Permanent
- Job Function:Sales CS & Business Devpt Call Centre Customer Service - Manager Customer Service -
- Benefits:Dental insurance, Free shuttle bus, Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
- Provide excellent customer service to automotive customers / VIP on the hotline, email and whatsapp
- Maintain good relations to customers
- Follow up with customers' cases during the whole process
- Support the customers' enquiry on the live chat
- With 2 years hotline customer service experience
- Highly prefer with premier customer service experience (e.g. Asia Miles, Macro Polo, etc.)
- Diploma or above
- Excellent telephone manner
- Chinese & English typing and PC Skills (e.g. MS Word, Excel)
- Working Location: Chai Wan
- Mon to Fri: 8:30am - 6pm
- With high bonus (Approx. 2 months), Medical and lunch allowance
- Basic Salary: 15 to 1K
- 13 days Annual Leave
- Shuttle bus service
Company Info
Helping You Achieve Your Career Goals.
STA is a premier executive search and selection consultancy, specializing in talent acquisition for senior, middle and specialist level positions across Asia Pacific in Consumer,
Life Sciences & Medical, Hospitality, IT&T as well as other technology sectors.
We pride ourselves with a team of professionally qualified consultants and researchers that have fulfilled positions at various levels for global multinationals. We are always
ready to share with you expert knowledge in your industry, market outlook and client requirements to help you develop your career path and achieve your goals.
Rest assured that we respect your privacy and keep all information sent to us confidential. We always ask your permission before sending a resume to a client.
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