ESSENTIAL DUTIES AND RESPONSIBILITIES
This role will provide day to day IT support to users across Hong Kong, servicing users deskside and remotely. The duties will include but not limited to:

• Troubleshoot PC related issues over the phone, onsite, and using administration tools.
• Inventory Management
• Mobile Device Support (smart phones, tablet, etc.)
• Hardware support (Dell, HP)
• Incident ticket management
• Printing environment maintenance
• Client software packaging/installing
• Hardware kitting, PC setup (image cloning)

To be considered for this position you must have:

• Minimum 3 years of IT experience in supporting Windows 10 and Microsoft Office Suites
• Strong technical knowledge of desktop hardware and software
• Good technical knowledge and understanding of common Windows services and technologies such as AD, DFS, NTFS.
• Good technical knowledge of common network protocols such as TCP/IP, DNS and DHCP
• Technical knowledge and understanding of Cisco products especially IP telephony support preferred.
• Technical knowledge of WAN and LAN concepts will be advantaged
• Fluent in English

CBRE Asia Pacific is an integral part of CBRE Group, the world’s largest commercial real estate services firm. Over 20,000 professionals focus on the alignment of our clients’ overall business objectives with their real estate requirements. The Asia Pacific region comprises 87 offices (excluding affiliates) across Australia, New Zealand, India, Korea, Vietnam, Japan, Singapore and Greater China including Hong Kong, Macau and Taiwan. We work together to provide unparalleled tools and resources, leverage, credibility, market coverage and local expertise.

Our Commitment to Diversity & Inclusion
Our employee journey starts with our RISE values—Respect, Integrity, Service and Excellence. We are committed to building an engaged and productive workplace by ensuring that diversity, equality and inclusion (DE&I) are at the heart of what we do.

DE&I is a journey not a destination and, over the years, we have taken strides in bringing our inclusion visions to life.

• 50 percent of our Hong Kong Executive Committee are women.
• Our Young Leaders Committee gives a voice to high-calibre young employees who are championing positive change.
• The Inclusion Council Leadership Series is driving conversations around diversity and leadership at regular industry events

For further details, please visit: www.cbre.com.hk/en/about/diversity-and-inclusion
To learn more about who we are, please visit: www.cbre.com.hk/en/about

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