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Customer Service Assistant (Hotline, non-sales role) – Fresh graduate will be considered

WallStone Partners & Company Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-05-31
  • Career Level:Entry Level
  • Location:Wong Tai Sin Area
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Contract
  • Job Function:Sales  CS & Business Devpt  Call Centre  Customer Service - Supervisor / Officer  Insura
  • Benefits:Gratuity, Medical insurance, Overtime pay, Five-day work week

Job Description

*Contract based, subject to converting to Perm staff if working in good performance*

Responsibilities:

  • To handle the customer calls and queries
  • Follow up on the customer calls
  • To handle compliant case in a professional manner
  • General CS & Admin. support to the team
  • Ad hoc support if required

 Requirements:

  • Diploma of above with Customer Service experience (Fresh graduated will be considered)
  • Self-motivated, Energetic & A Fast Learner
  • Customer oriented, detail minded and able work independently or in a team
  • Good Communication & Interpersonal skills

 * Should you are interested in this position, please send your resume in Word format to us with current & expected salary, thank you.

Company Info

WallStone Partners is a Hong Kong based HR Consultancy Firms dedicated in providing a wide range of services and diversified expertise to its clients. Our firm is owned by a team of seasoned business professionals each in their own field of expertise. Together, along with our senior consultants, we've built strong relations with our clients in addition to a proven track record in multiple industries. With strong business acumen, fully conversant with commercial practices we strive to deliver our best service at all times. Attention to detail, coupled with strong work ethics, WallStone is committed in providing the best possible solution dedicated to our client's success.

Service:
  • Placement Services & Executive Search
  • Outsourcing Solutions
  • Payroll Service
  • Visa Application
  • Reference Check Service
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