IT SUPPORT ANALYST - HEDGE FUND

Capiteq Limited

Company Industries：Financial Services

Job Information

Post Date：2022-05-31
Career Level：Middle
Location：Central
Yr(s) of Exp：8 years
Qualification：Degree
Employment Type：Full Time, Permanent
Job Function：Information Technology (IT) Support
Benefits：Education allowance, Medical insurance, Performance bonus

Job Description

Capiteq is a Singapore & Hong based technology company specializing in delivering high quality technology services to hedge funds and private investment companies worldwide.

We are looking to hire a Support Analyst who will be assigned to work exclusively for our Hedge Fund client based in Hong Kong Central.

The role will report directly to the CTO of the business and involve onsite and remote IT support based out of our clients office. The selected individual will interface with our back end teams for additional support on projects and upgrades.

This position will involve IT support duties including day to day trade floor Helpdesk Support for VIP trading staff as well as administration of Office 365, Citrix, VDA, Azure VMs. The role will also be responsible for monitoring client security, health checks and site monitoring. We are looking for an all rounder-someone who has had exposure across many technologies and is able to provide top tier support to our clients trading staff.

This is an excellent opportunity to work with a well known fund, a dynamic position, offering access to additional resources, learning as well as training/sponsorship.

We are interested to hear from candidates with proven experience working and supporting hedge funds or trade floor environments with exposure to administration of the technologies listed.

If you have experience in providing the following services we would be interested to speak to you.

Trade floor support experience/ dealing/supporting end user / VIP C level clients
Experience supporting/ maintaining/ monitoring Wintel Servers environments or Azure
Experience in supporting/administration of Citrix, VmWare, Office 365
Experience/Knowledge configuring Active Directory / VmWare / Azure

Interpersonal skills required

Strong communication - Ability to translate complex issues to clients.
Understand what it takes to provide a high level of service delivery.
A Team player but also able to work on their own.
Fast Learning – able to think on feet and grasp the latest technologies in market.
Strong in multi-tasking
Strong work ethic
Ambition to work hard and learn/progress professionally.

Technical Requirements

Experience support users across remote access/Mobile device management technologies
Experience with Citrix technologies. [Citrix cloud]
Good knowledge in Active Directory
Windows Server : Windows 2016/19 / DFS
Knowledge in Azure (advantage)
Backup Management VEEAM
VmWare ESX administration/knowledge an advantage
Office 365 Admin experience - familiar with enterprise plans/features
Microsoft Intune and Conditional Access
Basic Knowledge across IT Networking
Experience in Cloud endpoint protection technologies (threat hunting) an advantage
Experience in IT Monitoring Systems and Backup technologies

If you meet the above requirements and are interested in a new challenge, do get in touch. Our team look forward to hearing from you.

Company Info

Founded in 2013, Capiteq is an Asia based technology company with a core focus in delivering high end technology services to the worlds elite.

A specialist in our field, we provide Hedge Funds and Private Family offices with four key services – CTO Advisory, Project Management, Technology Support/Management and Security Services including Penetration Testing and Vulnerability Assessments.

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