What You'll Bring:

• Degree holder with Computer Science, Engineering, or related technology discipline
• 5+ years' solid experience in application support or application development
• Solid know-how in supporting .NET or Java applications
• Good knowledge in enterprise architecture, infrastructure and operation management technology
• Good written and verbal communication skills in English and Chinese
• Self-motivated, proactive, good team player with integrity
• Understanding of Agile, DevOps, and CI/CD process, tooling and Docker technology is definitely an advantage
• Able to handle multiple tasks, and self-motivated
• Reliable, intelligent, diligent and good problem-solving skills
• AWS/Azure cloud platform exposure is a PLUS

Candidate with less experience will be considered for the role of Sr. Analyst, Applications Support

Impact You'll Make:

• To be part of the Applications Support team in Hong Kong providing robust applications support services to our business
• To assist and support users during production implementation, and prepare applications system documentations
• To engage with global team to resolve technical issues and manage incidents until service resume
• To conduct incident & problem reviews, root cause analysis with the relevant parties and stakeholders
• To participate in monitoring and maintenance of business applications, production environment and respond to exceptions according to the designated SLAs
• To work closely with stakeholders to plan for the release windows and cycles across the platform and services
• To support customers during User Acceptance Test

TransUnion is a global leader in credit information and information management services. For more than 40 years, we have worked with businesses and consumers to gather, analyze and deliver the critical information needed to build strong economies throughout the world. Our dedicated associates provide solutions to approximately 45,000 businesses and approximately 500 million consumers worldwide.  We are seeking to engage top talents to join our workforce in aggressive expansion of new Business Lines.  We pride ourselves in our corporate culture of multi-dimensional people management and development and have many employees enjoy a long term, satisfying and enriching career with us!