Officer (Complaints and Enforcement) (Ref. No.: PMSA-OCE-47/22)
Property Management Services Authority
- Company Industries：Charity/Social Services/Non-Profit Organisation
Job Information
- Post Date：2022-06-16
- Career Level：Entry Level
- Location：Wan Chai
- Yr(s) of Exp：2 years
- Qualification：Non-Degree Tertiary
- Employment Type：Full Time, Contract
- Job Function：Public / Civil Civil Services Professional Services Legal & Compliance Utilities
- Benefits：Dental insurance, Gratuity, Life insurance, Medical insurance, Five-day work week
Job Description
Responsibilities
Reporting to the Senior Officer (Complaints and Enforcement), the appointee will be required to:
Reporting to the Senior Officer (Complaints and Enforcement), the appointee will be required to:
- Handle enquiries, complaints and conduct enforcement inspections properly and timely;
- Collect and analyse evidence for disciplinary cases in accordance with the PMSO and other relevant ordinances ;
- Refer cases to other law enforcement agencies when necessary;
- Prepare various reports, such as case report, statistic report etc.;
- Prepare for and attend disciplinary hearings and court as witness; and
- Undertake ad-hoc tasks as assigned from time to time.
Requirements
The candidate should possess the following attributes:
The candidate should possess the following attributes:
- Tertiary education or above in any disciplines;
- A minimum of 2 years relevant working experience;
- Experience in handling complaints, customer services will be an advantage;
- Preferable with experience in public sectors, authorities or relevant industries;
- A good team player with a strong sense of responsibility, good interpersonal and problem solving skills;
- Independent and able to work under pressure;
- Proficiency in MS office and Chinese Word Processing; and
- Good command of both spoken and written English and Chinese.
Terms of Appointment
Remuneration will be commensurate with qualifications and experience. A 3-year contract will be offered to the successful candidate. The PMSA is an equal opportunity employer and welcomes applications from all qualified candidates.
Application Procedure
Interested applicants may send a full curriculum vitae indicating current and expected salaries to Manager (Administration and Resources Management), The Property Management Services Authority, Units 806-8, 8/F, Dah Sing Financial Centre, 248 Queen’s Road East, Wan Chai, Hong Kong or by email. Please mark “PRIVATE & CONFIDENTIAL”, the position applied for and the reference number on the envelope.
The closing date for application is 14 June 2022. Recruitment will continue until the position is filled. Applicants not invited for interview within 6 weeks from the date of application may consider their application unsuccessful.
All applications will be treated in strict confidence. Personal data provided will only be used for job application processing.
Company Info
The Property Management Services Authority (PMSA) is the statutory body established under the Property Management Services Ordinance (Cap 626) and is tasked to regulate and
promote the development of the property management industry. For further details about the PMSA, please visit website at
www.pmsa.org.hk.
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