Job Specification:

• Responsible for appointment bookings and patient registration
• Handle patient enquiries in a professional manner via phone calls, emails
• Cooperate with other team members to solve customer requests and problems efficiently
• Maintain a high level of customer satisfaction
• Follow up and liaise with relevant parties
• Others ad-hoc project as assigned

Job Requirements:

• At least with two years’ customer service experience
• Trilingual - Very good level of spoken and written English, Mandarin and Cantonese
• Excellent communication and interpersonal skills
• Detailed minded and a Team player
• Immediate available will be an advantage
• Fresh Graduates are also welcome 

We Offer:

• Competitive salary and benefit package
• Vibrant and multicultural working environment
• Comprehensive on-job training

Please apply in confidence with full resume, expected salary and availability to the Human Resources Department, OT&P by emailing us via projob @ otandp. com or by clicking “Apply Now” button.

The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within six months.

For over 25 years, OT&P Healthcare has been a highly respected provider of medical services to the expat and local communities in Hong Kong. Our clinics offer a wide range of services such as Family Medicine, Obstetrics and Gynaecology, Surgery as well as other specialties with internationally trained doctors. OT&P Healthcare is the only clinic group in Hong Kong to achieve accreditation from the Australian Council on Healthcare Standards (ACHS) and follows the highest standards in medical care as well as patient safety and risk management. For more information about OT&P, please go to www.otandp.com

Information about OT&P can be found at http://www.otandp.com/.