Job Responsibilities:

• Answer and respond to incoming enquiries via multi-channel in a professional and timely manner
• Cooperate with branches and departments to resolve customer's requests and maintain satisfactory quality of customer service
• Identify sales opportunities to promote personal loan or credit card products via inbound calls and outbound promotional campaigns
• Handle and escalate customer feedback when necessary in line with internal guidelines
• Perform routine clerical tasks and job-related duties as assigned

Job Requirements:

• F.5 HKCEE / F.6 HKDSE, high school diploma or equivalent
• 2 years relevant working experience in customer service or call center in banking/finance industry, preferably in credit card operations
• Background in telemarketing is an advantage
• Excellent communication skills with good telephone manner
• Able to work flexibly and independently
• Fluency in written and spoken Cantonese, English and Putonghua
• Hands on PC skills in MS Office and Chinese Word Processing

We offer attractive remuneration package which includes double pay and discretionary bonus. Interested parties please send your CV indicating your current salary, expected salary and availability to HR Department, by email via "Apply Now"

(Personal data collected will be treated in the strictest confidence and will be handled by authorized personnel for recruitment-related purposes only. Applicants who do not hear from us within 3 months may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.)

United Asia Finance Limited (亞洲聯合財務有限公司) is the market leader specializing in consumer lending in Hong Kong and PRC via a mix of business channels including network of branches, Internet and mobile. We strive to maintain our market leadership by continuous uplift of professionalism and creation of new market practices and standards through innovation. We have 48 branches in Hong Kong and coverage in 15 main cities in PRC.

Join us if you are talented with the matched skillset and experience and want more: 

Regain work-life balance and regular work pattern

Learn the best market practices and standards

Enrich your career professionalism in an innovative environment

Explore personal interests in company activities, outings and classes

Earn a competitive remuneration package comparable to the market standards

You may visit www.uaf.com.hk to know more about United Asia Finance Limited.  Act now and send us your application and CV.