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Sales Administrator/Specialist

Rakuten Securities Hong Kong Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-05-31
  • Career Level:Entry Level
  • Location:Central
  • Qualification:Degree
  • Employment Type:Banking / Finance, Financial Services, Others, Sal
  • Job Function:Banking / Finance  Financial Services  Others  Sales  CS & Business Devpt  Cus
  • Benefits:Dental insurance, Life insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

Key Responsibilities:

  • Promote trading service and platform
  • Support the daily operations for handling enquiries from customers in professional manner
  • Build the relationship with customers by phone calls, instant messaging, social media, etc. analyzing the potential customers and provide suitable service
  • Perform AML/KYC checks on each customer to meet the regulatory requirement 
  • Achieve the company goal by collaboration with different parties
  • Work closely with line manager to optimize the business result
  • Ad-hoc projects as assigned
  • Candidates demonstrate a capacity with proven knowledge will be considered as Manager
Experience & Skills: 

  • Degree holder with Major in Finance, Economic or Accounting is preferable; Fresh graduates are also welcomed
  • Experience in Finance / Banking / Customer Service industry and Licensed with SFC or passed the required examination are the advantages
  • Interpersonal and customer service skills in English, Cantonese and Mandarin; trading platform and technical issues-handling experience are advantageous
  • Sales driven, accuracy, ability to multi-task and work under pressure
  • PC knowledge, MS Office, and Chinese word-processing
  • Independent, initiative, responsible, team player and customer-oriented

Career Development and Opportunities:
Excellent learning opportunities in FX regulations as well as the products knowledge in both SFC-HK and -Worldwide.

RSHK offers 5-day work per week and comprehensive remuneration packages including basic salary, performance bonus, medical benefit and on-the-job training etc.

Company Info

Rakuten Securities Hong Kong, leveraging the strong capital and market-leading fintech of Rakuten Securities, Inc., we strive to become your premier forex broker by driving product and service innovation.

Rakuten Group is listed on TSE (Tokyo: 4755) and operates global business covering more than 30 countries and regions with approx. 23,841 employees as of Dec, 31 2020. In FY2021, the Group revenue was 1,681 billion yen.

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