Customs Clearance Support Agent
DHL Aviation (Hong Kong) Limited
- Company Industries：Freight Forwarding/Delivery/Shipping
Job Information
- Post Date：2022-05-30
- Career Level：Entry Level
- Location：Not Specified
- Yr(s) of Exp：3 years
- Qualification：Matriculated
- Employment Type：Full Time, Permanent
- Job Function：Transportation & Logistics Others Freight Forwarding Shipping
- Benefits：Dental insurance, Double pay, Free shuttle bus, Life insurance, Medical insurance, Performance bonus
Job Description
Reporting to the Customs Clearance Supervisor, you will be responsible for
- Facilitating customs clearance of DHL shipments by communicating with HK Customs, Government authorities, and by providing technical advice on clearance requirements to customers
- Coordinating with customers or overseas DHL counterparts to obtain the necessary shipment information or documents to ensure swift shipment clearance in compliance with regulatory requirements and company policies
- Post-secondary education; Diploma holder or equivalent
- Minimum 3 years experience, preferably in airport, airlines, express, international transportation, freight forwarding
- Experience in customs clearance matter, license, and permit handling is an advantage
- Good telephone manner, customer services, analytical, communication and inter-personal skills
- Fluent spoken and written English and Cantonese, Putonghua is preferred
- Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speed of 30 wpm
- Willing to work on 24-hour shift duties
DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html
By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.
All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.
You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing.
Company Info
DHL – THE LOGISTICS COMPANY FOR THE WORLD
DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national
and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 360,000 employees in more than 220 countries and territories worldwide,
DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate
responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.
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