What We'll Bring:

As a key associate in system infrastructure area, you’ll need to manage multiple projects simultaneously, with occasional conflicting priorities. You must have the drive and skills to make the best decisions that align with the business and the company’s objectives.

Key responsibilities span 4 areas:

Design

• Creates engineering design to meet the business and operational objectives for business continuity solutions.
• Defines standard engineering designs, templates, processes, and procedures for implementing projects that follow existing Transunion architectures for large complex projects.
• Defines new engineering designs, templates, processes and procedures for implementing projects that require new architecture patterns.
• Proactively utilizes knowledge of the business unit and objectives to maximize the efficiency of the design.
• Assessment and Strategy
• Provides subject matter expertise to maintain the appropriate lifecycle for the technologies in scope, including technology risk, refresh, migration and retirement.
• Analyzes system performance, modifying parameters to improve throughput and effectively utilize system resources.
• Monitors resource usage, making required adjustments.
• Responsible for accurately estimating and planning activities within the domain to provide the necessary input into the project managers for developing an end to end plan.
• Establishes and maintains strong collaborative relationships with internal and external strategic partners as well as critical IT infrastructure service providers. With administrative direction, leads the evaluation and selection of tools.
• Identifies key areas for improvement to align to strategic objectives.
• Analyzes industry best practices and previous project executions
• Make recommendations in regards to architecture and infrastructure planning to leadership to refine and enhance current methodology.

Support

• Resolves issues related to the coordination, control, design, support, and operation of specialized components of data center infrastructure.
• Plans, configures, tests, maintains, troubleshoots and tunes H/W infrastructure (such as Security devices, blade systems, SAN switches, storage, VMware virtualization infra and server’s devices) and Data Center facilities.
• Leads resolution of issues related to the coordination, control, design, support, and operation of specialized components of Infrastructure and equipment installed in data center.
• Maintain windows operating system infrastructure such as AD configuration, patching, backup, vulnerability management.
• Physical and System Security management, maintenance and support that follows Information Security Policy and Standards (such as Disaster Recovery Plan and Exercise)
• Participate in and/or lead projects of medium to high complexity.
• Leads on-call production support activities, using the technical knowledge and capability to handle all problems that may arise.
• Proactively puts procedures in place to prevent and reduce the severity of outages.
• Oversees or performs the installation and testing of upgrades working with the systems and applications teams.
• Conducts updates of management information systems, including asset management, time tracking and other systems.
• Available to be on call 24/7 on a team rotating schedule once assimilated into the team.
• Data center support activities

What You'll Bring:

The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in engineering, computer science, management information systems, or related field preferred.  Equivalent work experience may be substituted. 
• 3 - 5 years of solid experience in Data Center setup & support, Blade Systems, SAN Switches, Storage and VMware Virtualization Infrastructure.
• 3-5 years of experience of design, implementation, maintenance, and troubleshooting of large, complex infrastructure environments.

Impact You'll Make:

• Strong understanding of Windows AD infrastructure
• MCSE/MCITP/MOP holder is an advantage
• VMware Certified Professional holder is an advantage
• Good command of written and spoken English and Cantonese
• Knowledge in Cloud technology, security and experience on daily operation is an advantage
• Experience in finance sector is an advantage

TransUnion is a global leader in credit information and information management services. For more than 40 years, we have worked with businesses and consumers to gather, analyze and deliver the critical information needed to build strong economies throughout the world. Our dedicated associates provide solutions to approximately 45,000 businesses and approximately 500 million consumers worldwide.  We are seeking to engage top talents to join our workforce in aggressive expansion of new Business Lines.  We pride ourselves in our corporate culture of multi-dimensional people management and development and have many employees enjoy a long term, satisfying and enriching career with us!