The Product Manager position is expected to bring value at the technical level to both Century and our customers. The Product Manager is responsible for setting, prioritizing, and accepting the work generated by a team in order to ensure the most valuable and proper functionality of the product.

Century’s VMS Platform is an award-winning global supply chain management application that delivers a digital supply chain experience to our customers, their suppliers, and our teams around the world. This position will help shape the future of our technology and services with a focus on building the next generation of the platform. This is an exciting opportunity for the right individual that has experience in the logistics space and in building software products with a global reach. VMS is in use in 70 countries by more than 25,0000 users and projected to grow rapidly. Collaborate with users (customers, shippers, sales and operations) in order to define the roadmap and experience that will drive growth Help define and deliver the product vision and strategy Be involved in all aspects of the Agile SDLC to deliver user focused, world-class process and systems.

ESSENTIAL FUNCTIONS AND DUTIES:

1. PRODUCT ENHANCEMENTS

• Work with internal and external customers to analyze the needs and align product roadmap to strategic goals.
• Develop scope and define backlog items (epic/features/user stories) that guide the Agile software development team.
• Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
• Draft key objectives and results, strategies and apply the data for the product to make business decisions.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Accountable for the created product(s) and communicating the product needs with business partners.
• Identify value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy.
• Identifies and help the teams understand the business model, value and value proposition.
• Develop and maintain an appropriately prioritized backlog of user stories for implementation.
• Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product.
• Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.
• Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry
• Centralized Operations and Support Centre
• Migration Services with set up, smart process and technology driven
• Strong performance evaluation and analytics

• Provide training to internal users on new functionality.
• Evaluate each issue and take the steps necessary to resolve the problem quickly and then implement a solution to avoid the same situation in the future. 
• Identify and resolve complex technical problems without supervision, which will require the use of SQL to understand the issues, data and opportunities for improvement.
• Engage with technical teams to help evaluate the merit from a technical standpoint of various approaches to delivering product capabilities, balancing user experience expectations and platform performance.                    

• Assist Century in meeting the company mission to create the most responsive and customized logistics services available in the market.  Respond to all inquiries in a courteous, prompt and efficient manner.
• Be a Century advocate, both internally and externally; projects a professional image of self and the Company.
• Recognize the importance of each customer interaction and take the opportunity to find ways to improve the services offered to our customer base.

• Be a leader within the team and organization, assisting other departments on issues, tickets, tasks to improve overall team knowledge, efficiency, and customer satisfaction.
• Foster a positive working environment by actively demonstrating an attitude of collaboration, teamwork and quality.
• Be the chief knowledge officer when it comes to your projects.
• Train and share knowledge and expertise with the other team members to fully understand all the features, processes and workflows delivered through Century’s IT group.
• Establish a tone of cooperation and sharing ensuring that actions are guided first and foremost by our mission and value statements.
• Facilitate effective team interaction.
• Acknowledge and appreciate each team member’s contributions.

• A bachelor degree or above in Business, Digital Product Design, Information Technology, Information System, or other relevant disciplines.
• At least 3 years of proven working experience in Consulting / Digital Solution / Technology product management
• 3 years of Logistics/ supply chain background is preferable;
• Solid working experience within an agile team on digital products implementation
• Good understanding of mobile/web technology/programming
• Strong interpersonal skills with internal and external stakeholders. Easily understand people idea and turn it into action.
• Excellent written and verbal communication (English and Chinese).
• An excellent working attitude, self-motivated and being a team player.
• Product Owner/Manager experience and knowledge of Agile & Scrum development techniques and management tools like JIRA
• Proficiency in design and prototyping software is preferred
• Understanding in latest digital trends

Engage with technical teams to help evaluate the merit from a technical standpoint of various approaches to delivering product capabilities, balancing user experience expectations and platform performance.
Successful candidates must be passionate, self-driven and motivated to seek improvement.

Century is a financially strong company with the backing of a major global shipping company, offering a competitive compensation package and dynamic work environment to the right candidate.

Send us your resume including your current and expected salary by clicking "Apply Now". Resumes without salary expectations will not be considered.

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