Key Responsibilities:

• Provide technical support for products, investigate the root cause and drive solution for sustainable enhancement, optimization and automation.

• Perform routine product operational tasks including batch & ad hoc duties.

• Provide documentation for system support, changes, new features/functionalities.

• Prepare regular reports on the system performance and incident cases.

• Perform system monitoring and performance checking, maintain high system availability and stability.

Role requirements:

• Minimum 3 years of experience working in the online industry, preferably with experience in travel industry and good business acumen.

• Good technical skills with scripting languages. (MySQL and T-SQL)

• Responsible and independent good team player with self-motivation and problem-solving skills.

• Good interpersonal and communication skills.

• Fluent in oral and written English and Chinese.

Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on Fortune 500 2017 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant.