Members' Affairs Manager (Double Pay – Club House)
Yau Yat Chuen Garden City Club Ltd
- Company Industries:General Business Services
Job Information
- Post Date:2022-07-01
- Career Level:Senior
- Location:Sham Shui Po
- Yr(s) of Exp:6 years
- Qualification:Degree
- Employment Type:Full Time, Permanent
- Job Function:Hospitality / F & B Hospitality / Hotel Services Marketing / Public Relations Marketing - Gener
- Benefits:Double pay, Education allowance, Medical insurance, Performance bonus, Five-day work week
Job Description
Responsibilities:
- Responsible for handling and processing members’ profile update and all types of membership administration tasks which require data capture function
- Prepare analytical reports via MNS system for membership drive action planning
- Always maintain excellent relationship with members and potential members
- Work closely with Events department and participate in events / meetings / activities
- Reports to the Assistant General Manager in all aspects of membership management
- Prepare business correspondence to members e.g. newsletter and annual report etc.
- Promote members’ programs and Club facilities
- Handle members’ enquiries and recommend solutions for continuous process improvement
Requirements:
- Degree holder in Hospitality, Marketing or related disciplines;
- Minimum 6 years relevant experience in Club House Industry or Hospitality, experience in event management and members relationship is highly preferable;
- Customer service with strong communication & interpersonal skills
- Strong writing skills, able to handle business correspondence and maintain a membership database
- Excellent proficiency in both written and spoken English and Chinese,
- Good computer skills in Microsoft Office
- Independent, multi-tasked, strong organization and communication skills
Competitive remuneration packages will be offered to the right candidates. Please apply with full resume stating present and expected salary or by mail to The Human Resources & Administration Department, Yau Yat Chuen Garden City Club Limited, 7 Cassia Road, Yau Yat Chuen, Kowloon
(All Personal Data gathered will be treated in strict confidence and solely used for recruitment purpose only)
Company Info
Located in the heart of the bustling Kowloon, Yau Yat Chuen Garden City Club is a non-profit making organization which offers a tranquil and relaxing environment with elegant and unique European architecture that really makes members feel like staying in a holiday resort. We are now seeking high caliber candidates to join our dynamic teams:
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