Senior Manager, Business Requirement

Dah Sing Financial Grou

Company Industries：Financial Services

Job Information

Post Date：2022-07-01
Career Level：Senior
Location：North Point
Yr(s) of Exp：10 years
Qualification：Degree
Employment Type：Permanent
Job Function：Information Technology (IT) Product Management / Business Analyst E-commerce Product Management

Job Description

Job Purpose:

Replace the existing DSB Core Banking system and satisfy the business requirements for future business growth and advancement with the implementation of the new Core Banking system and full integration of related non-Core Banking systems. Study and analyze the business functionalities and capabilities of the new Core Banking system and the strategic business requirements and expectations of DSB Bank Group thoroughly to identify gaps and changes required. Design and recommend solutions to bridge requirement gaps through appropriate system parameter setting, smart business transformation and/or adequate business requirement influences minimizing unnecessary system customizations where possible.

Key Role and Responsibilities:

Business Requirement Management

Understand the business capabilities and limitations of the existing Core Banking environments. Collect, analyze, define and agree on new business requirements with intended benefits for DSB Bank Group moving forward. Justify and prioritize the requirements to ensure adequate inclusion in the Core Banking Project focusing on local implementation without compromising the objectives and commitments of the overall Project

Core Banking System Expertise

Study and understand the functionalities and capabilities of the new Core Banking system thoroughly focusing on value-adding business application and opportunity for business advancement beyond existing limitations

Solution Design and Recommendation

Identify and design cost effective solutions to satisfy approved business requirements via appropriate system parameter settings with minimum system customizations as far as possible and sensible. Work closely with IT team to ensure proper integration of all related non-Core Banking systems. Recommend and influence the business for necessary transformation where adequate and provide support on process re-engineering and migration planning accordingly

UAT and User Training Support

Participate in UAT planning and set up and provide support to business users during UAT interacting directly with project team members and vendors for prompt resolution of problems found and ensure comprehensive coverage of test cases and delivery of satisfactory test results. Also support the training of business users to ensure proper understanding and usage of the new system

Project Planning, Development & Implementation

Contribute to the establishment of high quality project plans and work closely with other project team members and vendors in the development and implementation of system and process changes in accordance with approved project scope, budget, targets and timelines. Also, support the implementation of business transformation initiatives for the effective use of the new system to achieve the intended business objectives

Risk Management & Post Implementation Support

Address potential project risks encountered carefully and report to team lead and project manager appropriately for effective and timely rectification. Support the new Core Banking system to ensure prompt resolution of production issues and early stabilization of system operation. Provide constructive feedback to project manager during post implementation review for continuous improvement

Banking Business and Technology Trends

Maintain awareness on banking related business and technology trends and provide consultancy and advice to business users and contribute to the other related Core Banking initiatives proactively for more business success

Job Requirements:

Bachelor degree of above in Information Systems, Business Administration or related discipline
Minimum 10 years of experience in business analysis, process and system solution recommendation, design and implementation with at least 5 years in banking related environment with good understanding in related business applications. Experience in branch teller operation and related application is a plus
Possess good general understanding of the banking industry in terms of products and services, operational requirements, regulatory compliance, market and related technology trends, and other common business challenges
Experience in process re-engineering is preferred
Experience in vendor partnership with successful joint delivery of technology solution for business support
Positive personality with desire and passion in driving business growth through smart application of technology and adequate design of operational process
Committed deliverer with abilities and desire to make things happen
Good communication (Putonghua and English, with Cantonese an advantage), elaboration and presentation skills
Resourceful, creative and proactive in continuous improvement and advancement
Good team player striving for team success and win-win results
Keen to learn but at the same time willing to share learning with others
Candidate with less experiences will be considered as Manager, Business Requirements

Please note that only shortlisted candidates will be notified.

Company Info

The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.

Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

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