Responsibilities

• Feed, groom and weigh animals.
• Clean cages and bathe animals, exercise them if necessary.
• Keep the clinic clean, ability to operate the diagnostic equipment’s and management of surgical equipment.
• Animal restraint to allow examination.
• Provide first aid to pets in an emergency, stabilizing them until a doctor can take over.
• Administer medication prescribed by Veterinarians
• Observe animal behaviour or health condition and report to the Vet
• Handle administrative duties such as scheduling and being able to triage patients.
• Keep accurate records and logs
• Reassure clients that their pets are being cared for and explain issues (e.g., lack of appointments, insurance matters)
• Provide pet owners educational resources and information on how best to care for animals in general, for specific conditions and after various procedures
• Complying with hospital standards, rules, regulations, and policies.
• Stock Ordering & Lab Machine Maintenance

Requirements

• Experience as a Veterinary Assistant or similar position working with animals is a plus
• Comfortable being around animals (cats, dogs etc.)
• Experience in an administrative & customer service role is a plus
• Excellent communication skills
• Patient and caring personality
• Ability to follow instructions properly
• Ability to meet the physical demands of the job
• Able to work under high pressure
• Shift duties (some locations)
• Current or former pet ownership is an advantage
• Can speak Cantonese, English & Mandarin is an advantage
• High school diploma; a certificate from a Veterinary Assistant program is a plus
• Ability to show empathy to owners and fellow colleagues

At Pet Space Group, we believe it’s our responsibility to help pet owners provide a long, happy, and healthy life for their pets, which is why our highly experienced veterinarians are committed to early diagnosis and treatment of disease, giving clients more time to create memories that last a lifetime.