Our client is a multinational company with regional offices. They are currently looking for a Customer Service Assistant / Executive in Hong Kong office to cope with their business expansion plan.

Responsibilities:

• To handle the inquiries of customers from both overseas and local
• Handle phone-in and email enquiries and shipment orders
• Provide service and product training to customers upon requests
• Maintain a professional manner in handling customer enquiries and complaints
• Liaise and coordinate with internal parties, customers and service agents in Hong Kong, China, and overseas

Requirements:

• Form 5 / DSE or above
• At least 1 years of relevant experience, proven experience in IT solution, freight forwarder or logistics industry is an advantage 
• Self-motivating, flexible and can-do attitude preferred. 
• Proficient in both English and Chinese.
• Excellent communication and interpersonal skills.

KeeReal Consulting Limited is a human resources solution providers in Hong Kong, with a strong focus and expertise in catering to staffing needs of clients. With over years of recruiting experience in this region, we at KeeReal Consulting Limited will deliver quality candidates with career experiences and competencies who fit into your organization. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development and career management.