Responsibilities

• Provide passenger reception, check-in, arrival and transit services to our clients
• Provide check-in service at counter / in-town / transfer desk / Skypier
• Answer passenger enquiry at Airlines Service Desk
• Perform pre-flight and post-flight duties
• Perform queue combining at check-in counter / transfer desk
• Assist passenger at Self Check-in Kiosk
• Support his / her superiors in flight disruptions and difficult passenger handling
• Comply with new handling requirement or procedure of customer airlines if any
• Adhere with company policy and standard such as grooming and uniform standard
• Attend training sessions, as and when required
• Complete other assignments allocated by his / her superior

 Requirements

• HKCEE / HKDSE or equivalent
• Minimum 1 year relevant experience
• Fluent in Japanese with JLPT N1 and proficiency in English & Cantonese and ability to communicate in Putonghua
• Mature with good interpersonal skills and be dedicated to providing high levels of customer service
• Willing to work on shift, 48 working hours & 5 working days per week

Please send your application to People Manager, Hong Kong Airport Services Ltd., 4/F., Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong or fax to 2928 3170 or email to [email protected] has.com.hk

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www.has.com.hk

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Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files within 6 months.