Senior Guest Relations Officer
Job-Hunter Employment Agency
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2022-06-20
- Career Level:Middle
- Location:Not Specified
- Yr(s) of Exp:4 years
- Qualification:Degree
- Employment Type:Full Time, Permanent
- Job Function:Transportation & Logistics Aviation Services Sales CS & Business Devpt Customer Serv
- Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
About Our Client
A leading hotel management company delivering quality services, stylish interiors and a wide range of amenities.
Requirements
- Degree holder, preferably in Hotel Management or equivalent
- 4-6 years guest relations experience with hospitality background
- Previous experience in serving privilege guests will also be considered
- Self-initiative, energetic, customer-focused with strong interpersonal skills
- Proficient in communication of English and conversational Putonghua
- Familiar with computer skills in using MS Office application
- Immediate available is highly preferred
Responsibilities
- Provide one-stop comprehensive and quality services to guests and VIPs
- Interact and serve guests in a gracious manner in order to build good relations
- Communicate with internal and external parties to resolve issues and escalations
- Identify solutions to ensure services are delivered in accordance with company policies
- Maintain the database of premium guests and perform ad hoc tasks as assigned
Interested parties, please apply with full resume stating date of available, expected and last salary to [email protected]
All personal information will be treated strictly confidential and solely for recruitment purpose.
Company Info
Established in 1988, Job-Hunter has pioneered the professional recruitment service in Hong Kong and built our reputation for
the appropriate match between our clients’ requirements and the candidates’ career goals through our energetic and professional recruitment team.
Our clients include Fortune 500 and multinational corporations, professional organizations, listed companies, banking and finance, trading and manufacturing companies, information technology and small-medium sized enterprises.
Please visit our website at www.job-hunter.com.hk for more information.
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