Key Responsibilities

System Maintenance

• Run daily IT systems/communication/Local Systems-Business Applications smooth functioning
• Solve abnormal cases timely and make system work smoothly & uninterruptedly

IT Support

• Support as a desk technician as remote/local covering countries for users for IT technical services, PC/Network/Mobile Support/Videoconf
• Liaise with relevant SME (subject Matter experts) in HQ and Regional-IT and co-ordinate for all support for PC/network/IT Infra/Telephony
• Deploy images & disseminate IT and Security policies to the agency users and manage IT assets
• Support Local Systems and Business Applications
• Manage sundries and other IT issues

Communications with Teams & Users

• Coordinate with HQ/Regional office IT team
• Support local end users in Hong Kong and remote support for multiple countries, handle remedy tickets/pc problems/tracing remedy status, etc.
• IT Agreement coordination and follow up
• IT budgets submit/review/control
• Communicate with various IT vendors & Telecom for purchasing/IT
• Support office renovations projects in IT Infra aspects

Who we are looking for

• Associate Degree or above 
• At least 3+ years’ experience
• Strong IT Hardware, Infra, Network and Technical Experience
• Hands-On desk Technician experience in Imaging, SCCM, Video Conferencing, Technical Tools
• Able to Manage Projects in an efficient model, PMO basic Skills
• Strong documentation and Technical and Presentation Skills
• Manage Overall infrastructure and technical support for Asia-pacific Regional office and Countries
• Fluent Communicator in English and Managing capability to address Technical Projects
• Able to generate solutions to problems (analytical and logical reasoning skills)
• Technician related Knowledge for PC imaging / Network / Systems support
• Good communication and interpersonal skills, flexible, service oriented and available
• Can work in high efficiency, quick decision maker ; quick problem solving ability
• Self-motivated; teamwork skills and can work under pressure

We offer

• Excellent opportunities for advancement with regional exposure
• Competitive salary package
• Attractive performance bonus
• 5-Days Work
• 15 - 17 days Annual Leave
• Double Pay
• Medical & Dental Insurance
• Life Insurance
• Birthday Gifts
• Marriage Leave
• Paternity Leave
• Work from home arrangement

Interested parties please share with us your latest resume showing current and expected remuneration package.

Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position.

ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability.

Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.

To cope with our business expansion, we are looking for high caliber candidate to join our team.