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Assistant Manager / Manager, Digital Products and Channels (Bank)

Talent Axis Management Consulting Group Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-07-05
  • Career Level:Middle
  • Location:Not Specified
  • Yr(s) of Exp:4 years
  • Qualification:Degree
  • Employment Type:Full Time
  • Job Function:Media & Advertising  Account Servicing  Banking / Finance  Others  Information Technolog

Job Description

Our client, a well-established Bank in Hong Kong, is looking for a high-calibre candidate to join their Group:

Responsibilities:

  • Assist in building competitive digital platforms for Internet Banking, Mobile Banking and other digital related channels
  • Plan and execute business strategies for digital banking channels, which include internet banking, mobile banking, and other digital related channels
  • Explore and drive implementation of new digital banking solutions and initiatives
  • Deliver new digital products/services and enhancements to existing products/services to improve the online banking / mobile banking customer journey
  • Monitor the usage of digital services and stay updated with the market trend    
  • Perform competitors' benchmarking and analysis
  • Involve in project life cycle for digital projects including user requirements preparation, review of User Acceptance test cases and results, preparing customer communication, promotions and internal training, etc
  • Initiate marketing campaign for driving the digital KPI provided with clear function or product understanding
  • Coordinate with teammates on digital initiatives to increase the competitiveness of the platforms
  • Work closely with IT and other stakeholders to explore new solutions to increase the efficiency of the digital communication channels
  • Handle production issues with organized suggestion of the responsible areas in a timely manner
  • Make sure internet activities comply and fulfil regulatory requirements and protect the best interest of customers

Requirements:

  • Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
  • 4 - 5 years relevant experience in retail banking with proven track records in digital banking service development, include e-Banking and mobile banking channels
  • Experience in conversational banking is preferred
  • Knowledge in HTML, CSS and JavaScript is preferred
  • Self-motivated with strong analytical and planning skills
  • Detail-oriented & able to work under pressure to meet tight schedule
  • Good communication skills and attention to detail
  • Good command of both written and spoken English and Chinese

Interested candidates please forward your resume (in MS Word format) together with current and expected salary details by clicking the Apply Now button.

Company Info

We are expert in Talent Management solutions. Headquartered in Hong Kong, Talent Axis is a specialized recruitment firm providing service to financial institutes, commercial & industrial sectors, as well as IT & T, dealing in permanent positions, contract roles and temporary assignments.

Employment Agency Licence No.68188

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