Customer Experience Manager
Po House Company Limited
- Company Industries:Others
Job Information
- Post Date:2022-07-05
- Career Level:Senior
- Location:Aberdeen
- Yr(s) of Exp:8 years
- Qualification:Degree
- Salary:HK$35,000 - HK$45,000 /month
- Employment Type:Full Time
- Job Function:Management General Management E-commerce Business Development
- Benefits:Medical insurance, Performance bonus, Five-day work week, Flexible working hours
Job Description
Job duties:
- Oversees all the customer facing aspects, and manages the digital team
- To come up with brand guidelines, sales & marketing strategies, e.g. offering purpose driven discounts to understand product elasticity
- Design and execute both online and offline user journey, identify areas for data extraction and analytics
- Identify and negotiate PR and marketing opportunities, setting clear objectives for each event, and evaluate effectiveness of the campaigns
- Develop, execute and optimise membership model
- Content creation, e.g. developing the No No List, explanation of the No No List, evaluate different products, through articles, talks, consultations, workshops
Job Requirement:
- Relationship building - critical in our collaborative and cross-functional organization
- Presentation/ public speaking - you can rally people to your cause
- A solution-focused strategic thinker, creative with an entrepreneurship spirit;
- Solid eCommerce & Digital Marketing experience with P&L ownership and business development track record;
- Experience in skincare, FMCG or consumer product sector;
- Good understanding of web technologies.
- Data Analytics
- Candidates who qualify will be considered Director level
Company Info
Po-House is a new lifestyle concept company offering multiple touch-points to the community as solutions to our society’s unsustainable ways of consumption. With a shop underway in Central and a Showroom in Wong Chuk Hang, Po-House will be reframing the nutrients we consume through beverages, skincare, and the way we dress. It is not a small mission therefore we are looking for multiple passionate individuals to help driving our initiatives together into success.
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