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Customer Services Assistant - Residential Building in Tai Hang

Jones Lang LaSalle Management Services Ltd

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2022-07-01
  • Career Level:Entry Level
  • Location:Wan Chai Area
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Sales  CS & Business Devpt  Customer Service - Supervisor / Officer  Hospitality / F & B &nbs
  • Benefits:Life insurance, Medical insurance, Five-day work week

Job Description

Responsibilities

  • To handle incoming calls/enquiries/complaints of residents and visitors at the reception counter in the managed property
  • To assist the management office to carry out daily operations including monitoring of cleaning, security etc if required
  • To liaise with service contractors to ensure quality services are provided if required
  • To provide administrative support to management office if required
  • Perform ad-hoc duties if required

Requirements

  • DSE or above
  • At least 1-year customer service experiences which in property management is an advantage
  • Fresh Graduate will also be considered
  • Excellent telephone manner with customer service mindset
  • Interested to meet/talk to different kind of people, a good listener and is willing to tackle customers’ needs
  • Well organized, attention to details and capable to work under pressure
  • Good coordination skills with ability to prioritize multiple tasks
  • Good command of written and spoken Chinese and English
  • Hands-on experience in MS Office including Word and Excel
  • Shift duty is required
  • Immediate available is preferable

We offer attractive remuneration package and good career prospect for the right applicant. Please apply by clicking "Apply Now", or submit full resume and expected salary to the HR Department, Room 1402, 14/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, HK or fax to 2968-4177

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of selection only.

Company Info

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000.  As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit http://www.jll.com/.

JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 offices in 16 countries across the region. The firm won the ‘World’s Best’ and ‘Best in Asia Pacific’ International Property Consultancy at the International Property Awards in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the sixth consecutive year by Real Capital Analytics.  http://www.ap.jll.com/.

In Greater China, the firm was named ‘Best Property Consultancy in China’ at the International Property Awards Asia Pacific 2016, and has more than 2,200 professionals and 14,000 on-site staff providing quality real estate advice and services in over 80 cities across the country. www.joneslanglasalle.com.cn

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