Hong Kong [Change Country] Hong Kong JobsHong Kong Transportation & Logistics Jobs Employers / Post Job
[ Log On ]

Customer Success Coordinator

Unilode Aviation Solutions (Hong Kong) Limited

  • Company Industries:Manufacturing

Job Information

  • Post Date:2022-06-16
  • Career Level:Middle
  • Location:Airport Area
  • Yr(s) of Exp:5 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time
  • Job Function:Transportation & Logistics  Aerospace  Sales  CS & Business Devpt  Customer Service - Su
  • Benefits:Medical insurance, Performance bonus, Five-day work week, Flexible working hours

Job Description

GENERAL RESPONSIBILITIES

  • Support monthly ULD planning and forecasting process for ULD network stock in collaboration with Customer Success Manager.
  • Conduct meeting with airlines customers and support local coordination of ULD operational related issues.
  • Conduct regular stock take and maintain good record on categorized ULD.
  • Follow-up with GHAs on stock discrepancies/error messages and misuse.
  • Investigate and follow up with solutions on lost and damaged equipment
  • Liaise with the local MRO to optimize. the available inventory of ULD to meet customers’ request
  • Asset safeguarding: Ensure ULDs are correctly handled and stored.
  • Additional duties as assigned

 QUALIFICATIONS

  • Tertiary education, Bachelor’s degree is preferred
  • 5+ years’ experience in the aviation industry, preferably in airport operations. 
  • Experience in ULD management and/or Air Cargo a plus. 
  • Proven ability to develop and maintain strong customer relationships.  
  • Proven ability to work independently with limited supervision.  
  • Excellent verbal and written communication skills in English
  • Proficient use of MS-Office (Word, Excel and PowerPoint)

Company Info

Unilode owns and manages the world’s largest fleet of approximately 145,000 unit load devices (ULDs), for use in the aviation industry, and owns and operates the largest global network for the maintenance and repair of ULDs and inflight food service equipment. Unilode provides management, repair, short term leasing and digitalization solutions to over 90 airlines through a network of more than 550 airports, 18 regional offices and 49 certified repair stations, supported by 600+ employees. For more information visit unilode.com.

Contact

Apply
Position Company Location Update
Subscribe job alert by email:
Email marketing by Spread