Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group (PCG), with minority shareholders Swiss Re Group, GIC Ventures, RRJ Capital and Hopu Investments.

FWD spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. We focus on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job:

• To handle medical claims assessment and designated VIP clients on claims areas
• Responsible for network management
• To ensure claims are settled promptly and equitably within policy terms/limits
• To carry out investigation on doubtful claims
• To assign proper allocation of duties among the subordinates
• To provide training to medical staff about medical knowledge and products
• To produce claims reporting
• To carry out other duties as directed by the management from time to time

The Person:

• Degree in medical/nursing disciplines, minimum 7 years with relevant experience in medical insurance claims
• Qualification of FLMI is an advantage
• Knowledge in medical insurance
• Proficiency in MS Office (Word, Excel, PowerPoint and Chinese word processing)
• Good spoken and written English and Chinese
• Supervisory skills is needed

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.