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Customer Services Representative (Shopping Mall)

Hysan Development Co. Ltd.

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2022-06-09
  • Career Level:Entry Level
  • Location:Causeway Bay
  • Qualification:Non-Degree Tertiary
  • Salary:HK$14,000 - HK$17,000 /month
  • Employment Type:Full Time, Permanent
  • Job Function:Sales  CS & Business Devpt  Customer Service - Supervisor / Officer  Property / Real Estate &
  • Benefits:Double pay, Education allowance, Life insurance, Medical insurance, Overtime pay, Performance bonus, Five-day work week

Job Description

Job Purpose
To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers.

Key Responsibilities
  • Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.
  • Handle customers' enquiries & requests, support marketing / promotional activities and the daily operations of our property management services.
Skills, Qualifications and Experience Requirements
  • Diploma holder with at least 1 year's customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Pleasant personality, outgoing and presentable Excellent customer service attitude and communication skills
  • Good in spoken and written English and Chinese
  • Competent in spoken Putonghua. Good in PC skills
  • Willing to work on shift (5 days/week)
  • Entitled to PH (17 days/year)
  • New Join Bonus $3000
  • Work location: Causeway Bay
  • Fresh Graduate will also be considered

Candidate with more 
experience will be considered as Senior Customer Services Representative.

An attractive remuneration package will be offered to the right candidate.  Interested parties please press "Apply now".

For enquiries, please call/whatsapp: 9760 3380.

Hysan is an equal opportunity employer.  All information collected will be kept in strict confidence and used solely for recruitment related purposes within the Hysan Group Companies.

You may get to know more about us through www.hysan.com.hk

Company Info

Hysan is a leading property investment, management and development company in Hong Kong, operating on prime retail/office in district of Causeway Bay. Lee Garden Three, the newest addition to Hysan’s portfolio of premium commercial buildings by end of 2017, helps to grow the Lee Gardens community into Hong Kong’s premier work, lifestyle and shopping destination. We now invite high calibre candidate to join us for the following position:

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