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Customer Services Officer - Tin Hau Commercial Building

Jones Lang LaSalle Management Services Ltd

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2022-07-01
  • Career Level:Entry Level
  • Location:Tin Hau
  • Yr(s) of Exp:2 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Sales  CS & Business Devpt  Customer Service - Supervisor / Officer  Hospitality / F & B &nbs
  • Benefits:Life insurance, Medical insurance, Five-day work week

Job Description

You are required to report to Manager and provide professional advice to the clients in the aspect of property management of the Firm's managed buildings. Your key accountabilities are:

  • Work closely with the building-in-charge to ensure the quality of service delivered to our clients and tenants
  • Act as the company's representative to deal with the enquiries of the clients and tenants
  • Handle and follow up incoming calls and email enquiries
  • Perform general office administrative duties as assigned

Requirements:

  • Diploma / Degree holder in hospitality, real estate, building management or related disciplines
  • Min. 2 years' relevant experience in sizable property management company. 
  • Candidate with less experience will be considered as Assistant Customer Services Officer
  • Knowledge of facilities management
  • Excellent client relationship management
  • Initiative and able to work independently
  • Excellent command of both written and spoken English and Chinese
  • Experience in Commercial Building will be definitely an advantage

We offer attractive remuneration package and good career prospect for the right applicant. Please apply by clicking "Apply Now", or submit full resume and expected salary to the HR Department, Room 1402, 14/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, HK or fax to 2968-4177. Interested parties may contact Mr. Lo at 2915-1083 directly. 

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of selection only.

Company Info

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000.  As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit http://www.jll.com/.

JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 offices in 16 countries across the region. The firm won the ‘World’s Best’ and ‘Best in Asia Pacific’ International Property Consultancy at the International Property Awards in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the sixth consecutive year by Real Capital Analytics.  http://www.ap.jll.com/.

In Greater China, the firm was named ‘Best Property Consultancy in China’ at the International Property Awards Asia Pacific 2016, and has more than 2,200 professionals and 14,000 on-site staff providing quality real estate advice and services in over 80 cities across the country. www.joneslanglasalle.com.cn

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