Main Responsibilities

• Sales and Relationship Management.
• Perform flight planning tasks to optimize revenues, e.g. allotment (re-)planning.
• Perform sales activities on joint venture partner airline capacity.
• Help the customers to find the right product & pro-actively sells transport solutions in collaboration with the Handling department & close co-operation with Outside Sales.
• Processes customer requests, performs bookings according to the Cargo Manual.
• Booking standard & special products including OAL segments & load ability.
• Make quotations for ad hoc pricing requests following the Target Pricing.
• Manages account data in CRM management tool & communicates updates.
• Assists in acquiring new business accounts following up in bound calls.
• Support sales team to achieve revenue & budgets.
• Join Outside Sales Representative on sales visits as required.
• Share information about activities, offers, strengths & weaknesses of market participants with the Outside Sales Representative & Manager.

 Requirements & Competencies

• High school diploma/ GED required.
• 1-2 years of cargo experience or equivalent.
• Good Command of spoken and written English and Cantonese .
• Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint, Access and Outlook.
• Knowledge of all relevant Cargo systems.
• Shift work is required (including Saturdays and Public Holidays).