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Head of Operations (Reputable Start-up/ Global SCM/ Logistics)

Hoper Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-06-30
  • Career Level:Senior
  • Location:Not Specified
  • Yr(s) of Exp:10 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Transportation & Logistics  Fulfillment  Supply Chain  E-commerce  Supply Chain
  • Benefits:Dental insurance, Double pay, Housing allowance, Life insurance, Medical insurance, Performance bonus, Five-day work week, Flexi

Job Description

A reputable start-up in the healthcare technology industry with global presence is looking for an agile and open-minded candidate to lead their Operations team. 

Responsibilities
This position will lead a sizable department, manage global supply chain, warehouse, production and logistics team operations in the APAC region across different businesses (B2B/ B2C). The successful candidate will face ever-changing business opportunities and ad-hoc projects with different stakeholders. The ideal candidate will be open to challenges and be able to work efficiently with a versatile mindset under a flexible working environment. There will be times when you are challenged and will be required to think smarter and faster that help build an efficient operating model that accommodates the company’s growth ambition.

  • Lead and coordinate end-to-end operations, across the supply chain, warehouse and logistics team from sourcing, warehousing, production to distribution and return handling of e-commerce and project-based orders;
  • Take the lead in forecasting and operations planning with Commercial team - translating business forecasts to tangible operations decisions and trade-offs;
  • Ensure inventory can meet / react to market demands by managing end to end from sourcing to production to warehousing, and delivery, based on business forecasts;
  • Continuously challenge and optimize company processes to deliver greater scalability, reliability and efficiency for in how the Operations team work;
  • Establish a data driven process and leverage data and insights in operational decision making;
  • Manage international shipment and cross-border logistics operations with 3rd party logistics partners;
  • Partner closely with finance team on payment and cashflow ongoing for accurate documentation of transactions;
  • Build a strong Operations team by coaching and mentoring, as well as reviewing team structure, roles, and ways of working;
  • Balance both hands-on day-to-day operation support and longer term strategic planning - this includes leading the team with a “can-do” / rolled-up-sleeves attitude in face of challenges, while identifying initiatives for sustainable improvements;
  • Assist in assigned ad-hoc duties from senior management team.

Requirements

  • Bachelor degree in Operations, Logistics, Warehouse & Management, or relevant discipline will be a plus;
  • Leadership experience in operational management with a track record of proven results;
  • Experienced in hiring and building great teams at scale;
  • A confident, curious critical-thinker that can jump into different problems and come up with tactical recommendations; tackle problems with analytical mind and data-informed approach;
  • Fluency in written and verbal English, Cantonese and Mandarin;
  • Enjoys the dynamism of a startup environment (fast-paced office, shifting priorities, an "all hands on deck" approach).

 (All personal data collected will be kept confidential and is for recruitment purpose only.)

Company Info

Great people are what drive changes and create magnificent results. At Hoper, we focus on bringing our clients the best of personnel that help them reach organisation goals.  With a global network and a specific focus on the APAC region, our team specializes in recruiting for positions in a wide range of industries, including financial, healthcare and life science, luxury retail, industrial & chemical, real estate and construction, technologies and communications. We commit to deliver the best service to our clients and business partners.
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