Responsibilities include:

• Assist Front Office Manager in the management of the department
• Handle all guest related issues, oversee and address any challenges as the Manager on Duty
• Review, verify and react to all group resumes, checking billing, room types, arrival, departure dates, and VIP designations

Requirements:

• Higher Diploma or above in Hospitality related discipline
• Minimum 5 years of relevant working experience
• Previous Front Office experience in supervisory/management level in hotel of similar capacity is preferred
• Excellent problem solving and interpersonal communication skills, highly motivated and team focused
• Strong sense of service excellence
• Strong drive to achieve results and willingness to proactively improve ways of working and services are essential
• Good spoken, written and reading ability in English, Cantonese and Mandarin

Marriott International

Marriott International is a leading global lodging company with 30 brands representing more than 7000 properties in over 126 countries and territories. Our associates hail from dozens of countries and speak more than 50 languages.

It’s a powerful feeling, to belong. It’s that moment you feel truly and completely yourself. It’s working with a team you call family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. And it’s why so many of our associates come for a job, but stay for a career. If this sounds like the place for you, join us.

Hong Kong Ocean Park Marriott Hotel

Hong Kong Ocean Park Marriott Hotel enjoys a privileged location on the southern tip of the Hong Kong island, only 4 minutes away from Admiralty Station via MTR, with instant access to Hong Kong Ocean Park.

An expansive lobby with an incredible 13m high cylindrical aquarium. A total of 471 rooms and suites, including 3 types of family themed rooms – Whiskers Submarine, Bao Bao Paradise, and Redd Forest. Warm and inviting, the guest rooms feature airy, oceanic-inspired décor with luxurious bedding and cotton linens and with 55" flat-panel TV. Hotel offers various types of Food and Beverage experience including café, steakhouse, lounge, Chinese restaurant and a pillar-free ballroom of 1,200 sqm with 2 meeting rooms, totaling 1,290 sqm of social and meeting space. Lagoon pool surrounded by natural ambience and fresh greeneries, 24-hour fitness center, spa offers a wide range of pampering spa treatments and massage therapies. 

Hong Kong Ocean Park Marriott Hotel welcomes all interested talents for exploring career opportunities with us!