Corporate Travel Consultant
Flight Centre (Hong Kong) Limited
- Company Industries：Tourism / Travel Agency
Job Information
- Post Date：2022-07-01
- Career Level：Middle
- Location：Causeway Bay
- Qualification：Full Time
- Employment Type：Hospitality / F & B, Tourism / Travel Agency
- Job Function：Hospitality / F & B Tourism / Travel Agency
- Benefits：Medical insurance, Performance bonus, Travel allowance, Work from home, Flexible working hours
Job Description
About the Opportunity
At FCM, our aim is to make the complex simple. As a Corporate Travel Consultant, your opinions are highly valued by our busy corporate clients. You are the expert who will assist our clients with business travel arrangements including air, car, hotel, and ground transportation reservations by suggesting the best solutions to them. This is backed by the reach and negotiating power of a global company, we are able to source the most competitive daily prices on airfares, car rentals and hotels for our Corporate Travelers. Every request is unique and tailored to our client’s requirement thus no two cases are the same!
On top of that, you need to
- Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, tickets exchanges/changes, booking hotels and cars in GDS.
- Able to relate to clients at various levels within their organizations using diplomacy and tact
- You will need to bring in prior experience in Corporate operations environment, with experience in ticketing, scripting, changes and exchanges to complex multi-segment international fares and Passenger Name Records (PNR's).
- Demonstrating a strong curiosity in keeping yourself updated with travel destinations, strong communication skill, possess excellent geography and GDS knowledge are second nature to you. This will empower you to provide our clients with a world class customer service experience.
In return for your hard work, you will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
- We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
- Uncapped sales commission structure
- Travel perks - you'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
- Career opportunities - as a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or in one of our 2,500 plus offices around the world.
Apply NOW if you want to be part of an amazing and vibrant culture that is the perfect fit for what you are looking for!
Company Info
As one of the world's leading travel management companies, we help customers with total travel management transformation. FCM is driven by our people, our customers, guided by egalitarianism and unity, as well as accountability. You’ll always hear someone in the office talking about Brightness of Future – that’s the ideology we are empowering our people with, giving them a clear pathway to achieve their hopes, and career aspirations and dreams. These five philosophies form the backbone of our values and guide us in everything we do.
Fuelled by the passion for technological innovation and commitment to customer experience excellence, we are flexible, resourceful and creative. From travel planning to expense management, compliance to duty of care, we embrace new ways of doing things so that we can arrive at our final destination - to be the travel management industry’s most customer-centric company.
We work in an open and uniquely collaborative model across our regional offices and teams. Diversity and an all-inclusive work environment is incredibly important to us as a company as we take pride in building a work culture that is safe and secure, regardless of belief, background, religion, skin colour or sexual orientation. Together we work hard, we play even harder, we have open bars every Friday and we party all year round. It’s no wonder our attrition rate is so low.
*FCM is the flagship corporate travel business arm and subsidiary of Flight Centre Travel Group. Flight Centre Travel Group (FCTG) is one of the world’s largest travel agency groups with company-owned operations and a corporate travel management network that spans more than 90 countries.
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