Principal Functions and Purpose of the position:

To assist Senior Digital Service Manager to deliver IT services, support and operation across WWF Hong Kong organisation in centres and offices. This includes managing the delivery of the IT service and projects within annual budgets and managing suppliers for delivery of management information systems to support WWF teams.

Major Duties and Responsibilities:

• Deliver smooth IT operation and support services and cloud data centre covering O365, Sharepoint, Flex Accounting system, Raiser Edge CRM, POS, and other systems to corresponding staff and user,
• Ensure quality backup and recovery services for system and servers and cloud data centre,
• Provide IT support, operation and management conforming to de facto IT industry standards and security practices,
• Manage successful delivery of some cloud applications including Salesforce systems to support WWF teams and activities,
• Provide necessary documentation, enhancement and recommendation in IT areas for improvement,.
• Manage hardware, software and licenses of IT inventory, plus involvement in annual inventory audit,
• Perform monthly or regular purchase requisition (PR and PSR) and collection of quotation as part of regular system or software acquisition,
• Work with consultant and staff for improvement, upgrade or migration of old to new systems in WWF,
• Work closely with other IT practitioners or consultant to share IT best practices and to keep up the latest support operation and services, and
• Carry out any migration or improvement

• Degree or Diploma holder in Information Technology or equivalent professional with at least 5 years’ experience in IT operations and support.
• Track record in managing IT operation and projects with elements including coordination with users, vendor management, preparation of project plans, purchasing, budget forecast and control
• Good knowledge of administration of Linux, Windows Server (Window 2012 and 2016), Cisco and Fortigate firewall, Microsoft O365, Sharepoint, Microsoft SQL,
• Support knowledge of Mac and Window system workstation
• Knowledge of any programing knowledge such as HTML5, Powershell script, Linux Shell script, PHP or other programming languages would be a definite advantage.
• Excellent command of written and spoken English and Cantonese

 Required Behavioural Skills:

• Work well in a creative team and able to deliver to clear timelines with proven interpersonal, communication and project management skills
• Positive thinking with a ‘can do’ attitude and with the ability of multi-tasking
• Self-initiative, detailed-mined with excellent analytical skills

Working Location: Kwai Hing.

We offer a 5-day work week and competitive rewards and benefits packages to the right candidate.  Please submit your application through https://wwfhk.bamboohr.com/jobs/view.php?id=134

This is a local position to be based in Hong Kong.  We offer a 5-day work week and competitive rewards and benefits package to the right candidate.  Interested party please apply with full resume, stating present and expected salary and available date. Only shortlisted applicants will be notified.

WWF, the World Wide Fund for Nature, a non-profit organization, headquartered in Switzerland, is one of the world’s most recognizable and respected independent conservation organisations. 

To find out more about us, please visit our website at wwf.org.hk now.

WWF, the World Wide Fund for Nature, a non-profit organization, with headquartered in Switzerland, is one of the world’s most recognizable and respected independent conservation organisations. 

Founded in 1981, WWF-Hong Kong is an integral part of the WWF global network, with a mission to stop the degradation of the plant’s natural environment and to build a future in which humans thrive with nature. We have in total five visitor centers, namely Central, Island House, Hoi Ha Wan, Long Ping and Mai Po. Our work began with managing Mai Po Nature Reserve and conserving iconic species. With its high diversity of wetland habitats including gei wais, mangroves, intertidal mudflats and reedbeds, the reserve is an important habitat and staging site for waterbirds. Some 60,000 birds make their annual winter migration to roost in Deep Bay. Over the years, we have expanded our mission to better serve Hong Kong’s conservation and education needs and align ourselves with WWF’s global strategy. To find out more about us, please visit our website at wwf.org.hk now.

We need knowledgeable, talented people who are passionate about engaging and inspiring others.  People who share our optimism that it’s possible to change the world for the better. People who are determined to make a difference.

Are you one of those people? Then we’d love you to join us!