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IT Helpdesk Support

ZIM Integrated Shipping Services Ltd

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2022-06-16
  • Career Level:Middle
  • Location:Ngau Tau Kok
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Transportation & Logistics  Others  Information Technology (IT)  Support  Network & Syst
  • Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus, Work from home, Five-day work week

Job Description

 Key Responsibilities

  • Provide IT technical advises and helpdesk support services to users on hardware, software and networking related issues
  • Fulfil user requests in priority and follow up support cases in timely manner
  • Provide support and conduct troubleshooting to various systems and applications
  • Perform ad-hoc tasks as assigned
  • Manage sundries and other IT issues
  • Support office renovations / enhanacement projects in IT Infra aspects

Who we are looking for

  • Associate Degree or above 
  • At least 3+ years’ experience
  • Strong IT Hardware, Infra, Network and Technical Experience
  • Hands-On desk Technician experience in Imaging, SCCM, Video Conferencing, Technical Tools
  • Able to Manage Projects in an efficient model, PMO basic Skills
  • Strong documentation and Technical and Presentation Skills
  • Manage Overall infrastructure and technical support for Asia-pacific Regional office and Countries
  • Fluent Communicator in English and Managing capability to address Technical Projects
  • Able to generate solutions to problems (analytical and logical reasoning skills)
  • Technician related Knowledge for PC imaging / Network / Systems support
  • Good communication and interpersonal skills, flexible, service oriented and available
  • Can work in high efficiency, quick decision maker ; quick problem solving ability
  • Self-motivated; teamwork skills and can work under pressure

We offer

  • Excellent opportunities for advancement with regional exposure
  • Competitive salary package
  • Attractive performance bonus
  • 5-Days Work
  • 15 - 17 days Annual Leave
  • Double Pay
  • Medical & Dental Insurance
  • Life Insurance
  • Birthday Gifts
  • Marriage Leave
  • Paternity Leave
  • Work from home arrangement

Interested parties please share with us your latest resume showing current and expected remuneration package.

Company Info

Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position.

ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability.

Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.

To cope with our business expansion, we are looking for high caliber candidate to join our team.

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