As a IT Assistant based in Hong Kong, you will be responsible to administer and execute prompt and diligent technical support on IT hardware, software and corporate networks/servers under company guidance. In addition, you will carry out routine checks on operating system/servers to ensure security of data and to identify potential risks proactively. The ideal IT Assistant will possess a high degree of compliance, amicable communication skills and customer service along with the required technical expertise to meet the expectations of this role.

• Provide and administer technical support, installation, administration, backup, troubleshooting on IT hardware, software and corporate network/servers as requested/guided by IT Supervisor
• Provide prompt and professional User support and Services to internal customers in areas of and not limited to both hardware and software, system (i.e. User ID administration) and network administration, troubleshooting calls etc; assess and suggest user needs and enhancements
• Assist the supervisor in carrying out routine administrative checks on operating systems/servers such as backup, disk space housekeeping, and creation/deletion of accounts
• Assist the supervisor in carrying out quarterly audit checks and/or evaluations on current, new or required IT operating solutions (i.e. servers, networks, etc)
• Assist in managing outsourced IT support and services, procurement and inventory needs and any other ad-hoc tasks as required to support the office operation when necessary

• Diploma or above in Computer Science, Information Technology or equivalent; Have a project management certification or relevant will be advantageous
• Minimum 1 year of relevant experience preferably with experience specialising in IT/Computer- network, systems, database administration; IT/Computer - software or equivalent
• Verse in Microsoft, Java, SQL, Oracle or other related management systems will be advantageous
• Good interpersonal and communicational skills with fluency in English, Mandarin and/or Cantonese; Written English and Chinese is a must
• Good analytical and customer service
• Able to handle multiple assignments and tasks concurrently
• Team player and highly motivated