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IT Infrastructure & Ops Lead

Generali Life (Hong Kong) Limited

  • Company Industries:Insurance/Pension Funding

Job Information

  • Post Date:2022-06-13
  • Location:Tai Koo
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Others  Information Technology (IT)  Application Specialist - Network &nbs
  • Benefits:Medical insurance, Work from home, Five-day work week, Flexible working hours

Job Description

IT Infrastructure & Ops Lead

Job Summary
You will be responsible for designing and deploying efficient, robust, and secure infrastructure for an enterprise organization.  

Additionally, you will manage a team to design, setups and monitors local area network (LAN), servers’ administrators and provides supports on IT operations as well as end-user device help desk services.

Main Responsibility
  • Design and building IT Infrastructure, multi-site networking systems, router configuration; Infrastructure management & maintenance to the companies
  • Ensuring robust system and data backup strategies, IT disaster recovery and business continuity processes and the associated documentation are in place
  • Manages activities related to keeping the infrastructure performing optimally including performance tuning, installing operating system upgrades and patches, implementing security and virus protection, and providing monitoring and support
  • Drive capacity planning to improve, tune and expand all systems as per growth demands. Ensures infrastructure hardware and software upgrade and installations go Smoothly.
  • Assist to set the direction of infrastructure strategies, Cloud networking
  • Maintain data security regarding the information being processed, stored, or accessed by the network
  • Negotiate with suppliers and vendors for implementing efficient and secure infrastructure projects
  • Accountable for the IT support function across the business, developing an IT Support framework consistent with organizational needs

Qualification Requirement
  • 12 years + in Infrastructure management, IT operation and help Desk support service, with minimum 4 years in supervisory role
  • Technical experience with cloud (AWS) services, firewall (Palo Alto), Backup solution (VEEAM) etc.
  • Knowledge in best practices like ISO 27000 series, Cisco Certified Network
  • Professional certification (CCNA), Microsoft Certificated System Engineer (MCSE), System Administrator (MCSA)
  • Bachelor’s Degree or higher in Computer Science, Business Computer, Computer Engineering, or IT related fields


Kindly apply with a CV in word format with the salary expectation and notice period.

Generali is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We welcome anyone with the right skills and experience to join us. At Generali, we also believe that it is our differences that make the difference. Our commitment is to leverage this Diversity to create long-term value, to be innovative, sustainable, to make the difference for our people, our clients, our partners as well as our communities.

Personal data collected will be strictly used for recruitment purpose only. All unsuccessful applications will be destroyed after two years.

Company Info

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with a total premium income of more than € 75.8 billion in 2021. With nearly 75,000 employees serving 67 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. Generali’s ambition is to be the life-time partner to its customers, offering innovative and personalized solutions thanks to an unmatched distribution network.

At Generali, diversity and inclusion are a critical part of our cultural transformation. We are committed to promoting a culture of inclusion that celebrates people's singularity and diversity with particular attention to disabilities, culture, and gender. Leveraging diversity to create long-term value: this is Generali. It is our differences that make the difference!
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