Job Summary:

• You will serve public and private hospitals in Hong Kong and Macau to provide clinical information systems to doctors and nurses in intensive care unit, operating theatre, obstetric and gynecological unit, Radiology unit and Cardiology Unit.
• As a Technical Consultant, you will be working closely with a team of healthcare IT engineers and clinical consultants and project manager in part of the professional delivery team to deliver qualified service to customers. Besides that, you have to provide technical support for pre-sales, project implementation and post-sales consultation and support.

 Key responsibilities:

 You are responsible for

• Providing technical review of system configurations to ensure viability of system performance.
• Preparing as-built drawings to document work completed during project or particular job.
• Providing technical support for pre-sales, project implementation and post-sales consultation and support.
• Resolving complex customer issues and remote onsite support with independent judgment based on strong IT knowledge and skills.
• Delivering customer projects that require analysis of situations and full understanding of the solution being implemented.
• Working in conjunction with internal Project Managers, Clinical Application Consultants, Field Service Engineers and related business third parties.

 Key competences / experiences:

 To succeed in this role, you should have the following skills and experience

• Bachelor Degree or above major in Information Systems Technology, Software Engineering and Computer Science or related field
• Minimum 3 years working experience
• Candidate with Database or Programming knowledge
• Experience in troubleshooting and resolving complex technical problems
• Excellent communication skill and good command in English and Chinese
• Deliver required results with high levels of customer satisfaction for both internal and external

Most Glory Trading Limited, a growing medical devices distributor in Hong Kong with focus on technical service support in Hospital Authority. One of our key missions is to provide high quality and professional services to our clients. We now are seeking a new member for our service team.

For more information about us, please visit our website at https://www.mostglory.com