Technology Inter
Lane Crawford (Hong Kong) Limited
- Company Industries：Wholesale / Retail
Job Information
- Post Date：2022-07-02
- Location：Southern Area
- Employment Type：Full Time, Permanent, Internship
- Job Function：Information Technology (IT) Support Product Management / Business Analyst Testing / QA
- Benefits：Dental insurance, Education allowance, Free shuttle bus, Medical insurance, Five-day work week
Job Description
Providing market leading services, Lane Crawford offers an unparalleled luxury lifestyle experience. Across creative programmes and award-winning visual merchandising, every customer experience is unique, including personalized services such as Concierge, Personal Styling, Cosmetics Concierge, and online order collection and returns in store.
____________________________________________________________
Interns maybe allocated to work with different teams under the Technology Department, according to their experience and skillsets. Final Year Graduates are welcome to apply!
Business Analyst Team
- Understand, validate, and support business group’s objectives, change requests and issues
- Perform business process analysis in documenting AS-IS and TO-BE process
- Conduct testing and feasibility studies to suggest enhancement approaches
- Highlight any potential issues or incompatibility of proposed designs with existing systems, and suggest alternative approaches to align current and future solutions
- Document business and solution requirements in the TO-BE processes to allow development teams with understanding of the requirements and expected behaviour, acting as the first point-of-contact for clarification
- Provide Delivery Support in aligning on delivery priority, deployment schedule with development team, prepare release note or training materials to business, and to ensure seamless knowledge and support transfer to Service Desk team
- Provide Post-Implementation support by responsible for incoming questions or issues raised after project deployment
Quality Assurance Team
New development and scheduled release support
- Fully understand the business objective, application requirements, features, high level architecture, integration mechanism and implementation.
- Maintain the test case repository over release cycle
- Develop automated testing facility to minimize the cost of regression testing
- Help schedule and plan release
- Prepare required test plan and cases
- Execute unit, component, system integration and assist user acceptance tests on new features
Daily issue fix support
- Work with support analyst on performing first level of issue trouble shooting
- Identify root cause and formulate resolution based on collaboration with support analyst, development and business users
- Provide feedback for prioritizing and planning delivery and document issue fixes
- QA and signoff fixes
- Communicate with support/users on business implication and impact of issue fixes
Monitoring and planning
- Suggest on-going enhancements on business and system perspective
- Monitor the application is delivered up to the planned level of performance
- Diploma/ Degree in Computer Science, Information Technology or equivalent
- Prior internship experience in Business Analyst or Quality Assurance in large set-up/ Retail companies are preferred by not compulsory
- Familiar with Java Programming / SQL
- Self-motivated and able to work in a dynamic environment
- Good command of written and spoken English and Cantonese
Interns who are in the final year may have a chance to be offered a perm position upon end of internship program.
Due to the rapidly changing COVID-19 pandemic situation in Hong Kong as well as to ensure the health and safety of all our staff, all new employees will be required to be vaccinated; if any candidates are offered a role, candidates must be vaccinated by their start date (unless he/she is medically exempted).
At Lane Crawford we support our staff with a range of benefits that reflect the importance we place on the well-being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, staff purchase privileges, insurance, medical and dental coverage, we provide shuttle buses, various recreational activities, Staff Assistance Programme and the best in-class Training and Development.
All information provided will be treated in strict confidence and used for recruitment purposes only.
Company Info
DISCOVER NEW OPPORTUNITIES
IN LANE CRAWFORD
The Leading Light for the Global Asian Luxury Customer.
| Position | Company | Location | Update |
|---|