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Customer Service Executive

Montaigne Hong Kong Limited

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2022-06-13
  • Career Level:Middle
  • Location:Wan Chai
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Sales  CS & Business Devpt  Customer Service - Supervisor / Officer  Account Servicing  
  • Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

Job Responsiblities
  • Provide full range of sales operation support to business partners in Asia Pacific;
  • Collaborate with teammates and other cross functional parties to ensure quality of teamwork;
  • Order and forecast management;
  • Shipment monitoring and delivery arrangement;
  • Payment collection follow up;
  • Defective claims follow up;
  • Handle customers enquiries and follow up with internal department;
  • Order status analysis and reporting
Job Requirements
  • Bachelor degree in any discipline with at least 3 years’ experience in sales operations, customer service or order processing, preferable with regional exposure and from apparel industry; 
  • Experience in handling Distributors and Joint-Venture Partners is an advantage;
  • Understanding of Travel Retail business a plus;
  • Good command of both spoken and written English & Chinese;
  • Proficiency in MS Office, particularly in Excel;
  • Customer-oriented, organized, detail-minded with strong analytical skills;
  • Self-motivated, meet tight deadlines, able to work independently and under pressure;
  • Positive/dynamic mind-set and strong can-do attitude 

Interested parties please apply with detailed resume (with current & expected salary).

Personal data collected will be used for recruitment purposes only.

Company Info

For LACOSTE, Life is a Beautiful Sport! 

Since the very first polo was created in 1933, LACOSTE relies on its authentic sportive roots to spring optimism and elegance on the world thanks to a unique and original lifestyle for women, men and children. 

With a vision to be the leading player in the premium casual wear market, the Crocodile brand is today present in 120 countries through a selective distribution network. Two LACOSTE items are sold every second in the world. 

As an international group gathering 10,000 women and men, LACOSTE offers a complete range of products: apparel, leather goods, fragrances, footwear, eyewear, home wear, watches and underwear, all of them being  elaborated  in  the most qualitative, responsible and ethical way.  In 2016, the brand garnered a turnover of more than 2 billion euros. 

For more information: www.lacoste.com

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