Service Engineer_Safety
Draeger Hong Kong Limited
- Company Industries：Medical/Pharmaceutical
Job Information
- Post Date：2022-06-10
- Career Level：Entry Level
- Location：Kwun Tong Area
- Yr(s) of Exp：3 years
- Qualification：Degree
- Employment Type：Full Time
- Job Function：Sales CS & Business Devpt Customer Service - Supervisor / Officer Engineering Electr
- Benefits：Double pay, Medical insurance, Performance bonus
Job Description
The Job Responsibilities
Work duties of a service engineer include:
1. responds to customer complaints;
2. evaluates and resolves problems of the customer;
3. assists in installing the equipment; analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands;
4. works alongside with technical sales engineers;
5. offers customer training for the product; repairs, tests and maintains equipment;
6. monitors performance of the product;
7. maintains product manuals; provides customers with regular reports and feedback on their service requests;
8. offers feedback on product development, features and functions.
Your Qualifications
• Minimum of a Bachelor’s Degree in Electrical Engineering or similar field
• Minimum of 3 years of experience in a field service management
• Excellent verbal and written communication skills
• Ability to effectively communicate with customers
• Strong problem-solving skills
• Ability to work independently
• Ability to work well in a team environment
• Strong organizational skills
• Ability to work under pressure
Who we are
Dräger is a leading international company in the fields of medical and safety technology. Whether in clinical applications, in industry, mining or emergency services: Dräger products protect, support and save lives. That's what our more than 14,000 employees have been striving for - every day for more than 130 years.
Work duties of a service engineer include:
1. responds to customer complaints;
2. evaluates and resolves problems of the customer;
3. assists in installing the equipment; analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands;
4. works alongside with technical sales engineers;
5. offers customer training for the product; repairs, tests and maintains equipment;
6. monitors performance of the product;
7. maintains product manuals; provides customers with regular reports and feedback on their service requests;
8. offers feedback on product development, features and functions.
Your Qualifications
• Minimum of a Bachelor’s Degree in Electrical Engineering or similar field
• Minimum of 3 years of experience in a field service management
• Excellent verbal and written communication skills
• Ability to effectively communicate with customers
• Strong problem-solving skills
• Ability to work independently
• Ability to work well in a team environment
• Strong organizational skills
• Ability to work under pressure
Who we are
Dräger is a leading international company in the fields of medical and safety technology. Whether in clinical applications, in industry, mining or emergency services: Dräger products protect, support and save lives. That's what our more than 14,000 employees have been striving for - every day for more than 130 years.
Company Info
Dräger Medical, A Dräger and Siemens Company, develops, manufactures and sells innovative products, services and integrated solutions for acute patient care and home care. The company's global portfolio encompasses complete solutions for the point of care throughout the patient care process - in all CareAreas™ from emergency care, the OR and anesthesia to critical care, perinatal care and home care. The company is represented in over 190 countries around the world with subsidiaries in some 40 countries.
To support our rapid business growth, we are looking for a high caliber candidate to fill the following position in our Hong Kong team.
| Position | Company | Location | Update |
|---|