客戶服務主任 (熱線中心，底薪加津貼：15K-21K)
i-CABLE Communications Limited
- Company Industries：Entertainment/Recreation
Job Information
- Post Date：2022-06-10
- Career Level：Entry Level
- Location：Tsuen Wan Area
- Qualification：School Certificate
- Employment Type：http://www.i-cablecomm.com
- Job Function：Sales CS & Business Devpt Call Centre Customer Service - Supervisor / Officer Others
- Benefits：Dental insurance, Education allowance, Free shuttle bus, Medical insurance, Performance bonus
Job Description
Customer Service Hotline Department
工作地點:荃灣
工作時間:輪班工作，9小時 (1小時午膳，無通宵班)
職責
- 處理一般客戶查詢(來電或書面)及投訴個案
- 收集客戶意見作服務改進
要求
- DSE畢業，歡迎應屆畢業生或無經驗者
- 懂電腦應用程式及中文輸入法
- 具備良好溝通及解決問題的技巧
- 良好英語或國語者可獲優先考慮
- 富一年相關工作經驗優先考慮
- 如具有五年相關工作經驗者，可應徵高級客戶服務主任
福利
12天有薪年假 / 員工醫療保障 / 有薪婚假 / 在職培訓 / 具晉升機會 / 員工優惠 / 免費接駁巴士
We offer 5-day work week, competitive remuneration packages and advancement opportunities. Interested parties, please write with full resume to Human Resources Manager, Human Resources Department, i-CABLE Communications Limited, 4/F Cable TV Tower, 9 Hoi Shing Road Tsuen Wan, N.T. or fax to 2112 7841 or Apply Now. For other information, please visit our website www.i-cablecomm.com.
Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.
We are an equal opportunity employer.
Company Info
As a member of i-CABLE Communications Limited, we are dedicated to be a leading broadcasting and telecommunications services provider in Hong Kong, commanding one of the largest and most influential TV viewer and communications service user bases in town. It owns and operates one of the near universal wireline telecommunications networks in Hong Kong, over which it provides Television, Broadband and Telephony services to well over one million households and businesses. To contribute to our business growth, we invite applications for:
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