Customer Service Officer (Call Center - Hotel / Public Utilities / e-Payment / IT)
Ebro Executive Search Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-06-12
- Career Level：Entry Level
- Location：Not Specified
- Yr(s) of Exp：1 years
- Qualification：School Certificate
- Employment Type：Full Time, Permanent
- Job Function：Sales CS & Business Devpt Call Centre Customer Service - Supervisor / Officer Others
- Benefits：Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
The Job
Requirements
- Client: Call Center for 1) Hotel, 2) Public Utilities, 3) e-Payment platform, 4) IT Services
- Position: Customer Service Officer
- Responsibilities: Answering inbound call (No selling), handling customers' inquiries and resolving complaints:
- Hotel: reservation and facilities bookings (day shift)
- Public Utilities: installation and maintenance services, billing (day shift)
- e-Payment: account opening, billing (day shift)
- IT Services: system technical support (day / night shift)
- $15-20K. 5 days per week. Medical. Bonus
Requirements
- Secondary educated or above
- 1 year experience in customer services
- Good communication and phone manner
- Good command of English and Chinese
- Willing to work on shift hours and public holidays.
Company Info
Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:
- Banking & Finance
- Property & Construction
- Information Technology
- Engineering
- Legal & Professional Services
- Luxury Retail
- Top Executives
For general enquiry, please send email to [email protected]
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