Job Duties:

• Handle customer service hotline and receive incoming calls
• Handle appointment booking for customers via hotline, Wechat, Whatsapp, online platform and emails
• Documentation processing and prepare reports
• Be responsible for complaint handling and answering customer enquiries
• Perform ad-hoc duties as assigned by the superior

Requirements

• School certificate or HKDSE graduate is welcome
• At least 1 year of working experience, preferably in Customer Service or Healthcare-related industry 
• Pleasant attitude, professional customer service and telephone manner
• Self-motivated with good communication and interpersonal skills
• Familiar with MS Office (MS Word and Excel) and Chinese Word Processing
• Good command of written and spoken English and Chinese (Cantonese and Putonghua)

We offer competitive remuneration package, including group medical insurance, staff purchase discount & bank holidays to the right candidate. Please send resume with expected salary to HR Department (Data collected will be used for recruitment purposes only).

We offer group medical insurance, annual medical check up plan, staff purchase discount & bank holiday to right candidate. Please send resume with expected salary to HR Dept., (Data collected will be used for recruitment purposes only.)

MediFast (Hong Kong) Ltd. is a well-established health care company in Asia and North America with headquarter based in Hong Kong. We have been pioneer in paramedical mobile care to insurance industry in Asia back in 1995. Our one-stop health check centres equipped with a wide range of diagnostic imaging and tools situated at multiple prime locations in Hong Kong enable us became the largest pre-insurance check-up organization locally serving hundreds of insurance companies and international corporations.  
Please note that MediFast (HK) Ltd. is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity. MediFast (HK)Ltd. reserves the right to close the role prior to this date should a suitable applicant be found.