Why Should You Join Us?

At Watsons Water, we believe in our people, in teamwork and the importance of your personal growth. We offer pleasant working environment to make staff get united and work as a team, we offer fun and interactive activities that both staff and their families can enjoy.

For more information, please visit our website at www.watsons-water.com.

You can enjoy:

• Comprehensive Medical and Life Insurance coverage, including your spouse and children!
• Professional training and career advancement opportunities!
• Exclusive company pension schemes! Marriage, Maternity and Paternity Leave!
• Free Company Coach and Meal Allowance
• Exclusive shopping discount, special sales for our people only!

Your role:

• Handle inbound calls, retrieve voicemails & make follow-up calls to customers
• Complete customer requests via non-call channels including fax, email and other systems within designated time frame.
• Answer inquiries, resolve & escalate feedback appropriately
• Maintain accurate records on all orders, inquiries & customer feedback cases
  

This job is a good fit for You if You are:

• Connector – Focus on creating connections between people, and connections between ideas; develop deep relationships beyond networking or teamwork; find ways to avoid confrontation by employing skillful collaboration.
• Communicator – Have an ability to pick up on people’s underlying motivations and these insights make you persuasive and inspiring communicators; natural mediators who understand diverse perspectives and you value a positive, and inclusive environment.
• Listener – Great listeners and observers, paying close attention to what’s being said, and often sense unspoken emotions and reactions; sensitive to others.

We are looking for:  

• DSE or Diploma in business discipline
• Minimum 1 - 2 years related customer service experience
• Energetic, well-organized and able to work independently
• Good communication and interpersonal skills
• Good command of written & spoken English and Chinese
• PC Knowledge in MS Excel, Word & Chinese Word Processing
• 5 days per week, required to work on a roster basis

What is holding you back?

 Don’t miss out on this great chance to shape Your life!

  Apply now! 

Interested parties please send your full resume together with salary expectation and availability via APPLY NOW.

All information provided will be used for recruitment and other employment-related purposes by A.S. Watson & Company Limited (for and on behalf of the A.S. Watson Group of companies). It may be provided to companies/parties authorized to process the information for purposes relating to recruitment, e.g. qualifications assessment.

With the consent of applicant, all personal data of unsuccessful applicants will be retained for future consideration for two years. Otherwise, all personal data of unsuccessful applicants will be retained for 12 months.

Application will not be considered if the applicant does not provide all information as requested.

All information provided will be held in strict confidence.

If applicant request access to, and to request correction of personal data in relation to the application, please contact our People Department at 2660 1880.

Watsons Water, has become a member of A.S. Watson Group (a member of the world-renowned multinational conglomerate CK Hutchison Holdings Limited) since 1981, started to produce Pure Distilled Water in Hong Kong in 1903.

We are the largest manufacturer of pure distilled water in the world with production plants located in Hong Kong and Asia, and our products are consumed across the Asia-Pacific region etc. We continue to improve our products and systems to supply our valued customers with the healthiest and purest drinking water. Striving to the best meet the consumer’s needs, Watsons not only offers Watsons Water, but also beverages’ brands including Watson’s Soda Water, Crystal Spring, Sarsae, Sunkist and Mr. Juicy, the Hong Kong’s first juice brand launched in 1974 which has been dedicating to produce premium, delicious and high-quality products in full compliance with world-class quality standards.

We strive to better serve customers’ need via O+O (Offline plus Online) Platform as an integrated experience, enabling our valued customers to shop across any channel, anytime, anywhere. Because WE CARE, we hold ourselves accountable of, not just responsible of Our Customer, Our Community and Our Planet. With collective efforts, together we can create a better world!

Send us your full resume together with salary expectation and availability to [email protected] or via APPLY NOW.

MORE about us:
The World of ASW
Work & Grow with Us
AS Watson CSR 
Give a Smile
Our Products 

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