Key Account Management Executive (Supply Chain/ Logistics Industry)
ARVATO SERVICES HONG KONG LIMITED
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2022-06-15
- Career Level:Middle
- Location:Tuen Mun Area
- Yr(s) of Exp:3 years
- Qualification:Degree
- Employment Type:Full Time
- Job Function:Sales CS & Business Devpt Customer Service - Supervisor / Officer Transportation & Logistics&nb
- Benefits:Double pay, Education allowance, Life insurance, Medical insurance, Performance bonus, Work from home, Five-day work week, Flexi
Job Description
YOU are invited to our team!
What we offer?
- Well-developed Oversea and Local Training program
- International Exposure
- Work-life balance with friendly working environment
- Promotion Opportunities
- Great benefit scheme: Flexible Benefit, Birthday, Exam and Child Care Leave
Job Responsibilities:
- Commercial management including rates administration and quote management
- Prepare reports and provide analysis on efficiency and profitability of account.
- Monitor PnL development of assigned accounts
- Interact with all levels within the organization on all areas related to the assigned accounts
- Follow up with operations to provide closed loop response to customer's enquiries and request.
- Communicate with global colleagues and customers, manage customer escalations and assist to drive initiative for continuous process improvement.
- Multi-task across different customers/programs.
- Support solution design for assigned accounts
- Support in large scale projects or full ownership of small-medium scale projects
- Account management activities e.g. billing, invoicing checking.
- Degree holder in Supply Chain Management, Business Administration or related discipline.
- 3-5 years demonstrated work experience in customer service, supply chain management.
- Good communication and interpersonal skills.
- Excellent in both English and Chinese.
- Excellent command of PC knowledge including Excel and PowerPoint
- Experience in SAP is a plus
We are an equal opportunities employer; all personal data will be treated in strict confidential and for recruitment purpose only.
Company Info
Company Background
Arvato Supply Chain Solutions is the leading international provider of order-to-cash solutions for end-customer-oriented industries. Working across 85 locations in 20 countries, we develop innovative, customized solutions in the areas of supply chain management
and e-commerce for our customers. For more details, please visit: https://arvato-supply-chain.com/en/
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