Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group (PCG), with minority shareholders Swiss Re Group, GIC Ventures, RRJ Capital and Hopu Investments.

FWD spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. We focus on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job

• Assist Infrastructure Governance Manager to provide qualitied infrastructure governance service to Hong Kong and Macau BUs
• Define, develop, refine, and manage infrastructure processes, such as system on-boarding / off-boarding, end-of-life tracking, vulnerability management, inventory management and procurement management.
• Coordinate with internal IT teams and service providers on infrastructure technology compliance, audit, and risk enquiries
• Fulfil security metrics to maintain compliance, by overseeing regular security patch, baseline, and vulnerability fix
• Assist business users and application development teams to liaise infrastructure requirements with service providers.
• Work with service providers to plan IT infrastructure changes and evaluate technical implementation details.
• Participate in incident and problem management process and provide technical inputs and drive service providers for root cause analysis

The Person

• Bachelor’s degree in computer science, Information Technology or related
• Minimum 6 years of experience in supporting IT infrastructure for financial companies
• Solid experience in rolling out central IT infrastructure solutions
• Solid experience of managing vendor’s delivery, service level review and collaboration
• Thought process is organized
• Has passion for technical writing, structure, control, and governance
• Strong vendor management and problem-solving skills

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.