Responsibility:

• Provide Supply Chain IT Solutions to Buyers, Suppliers, Logistics, and Retail customers
• Business analysis and participate in customers’ meetings to collect user requirements and prepare documentation
• Communicate and coordinate between business users and technical teams
• Conduct solution testing, provide user training and implement the solutions onsite or remotely
• Provide customer support and trouble-shooting through phone and email
• Manage customer accounts and maintain customer information
• Provide suggestions to improve the solutions and products

 Requirements:

• Preferably major in Supply Chain Management (SCM) and Computer Science
• Looking for problem solvers to be able work independently and professionally
• Able to establish and build good customer relationships
• Able to work under pressure and communicate efficiently in a fast paced environment
• Excellent command of spoken and written English, Putonghua or Korean is an advantage

We are an energetic global technology company specializing in B2B e-commerce solution with main focus on Supply Chain Management. Our headquarters are located in the USA and Hong Kong. We have 22 regional offices supporting over hundreds of international fashion brand and logistics level customers.  Our solutions are deployed in over 60 different countries. 

To facilitate our rapid expansion, we are looking for high caliber team members to join us in meeting the challenges and opportunities ahead.